105 Alaska CODA Service Centers

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DealerRater: Hi, iOS text! - odonouto

DealerRater: Hi, iOS text! Thank you for choosing SQA Sleuth. Can you do us a favor and leave us a quick review? The link below makes it easy: Did SQA Sleuth resolve your issue? SQA Sleuth has indicated that they have worked with you to resolve your issue. If you’re satisified with the resolution, you may choose to update your revie

I love this dealership because of Trent in the Service - lashinak

I love this dealership because of Trent in the Service Department. His customer service is 10/10!

What can I say i bought a truck with a noisey power - blhorner2001

What can I say i bought a truck with a noisey power steering pump they replace it. Its doing the same thing going to try one more time to replace, if this dont work they will work with me to get a different rig. That's what im talking about, this kind of support is number 1 in my book.

Staff was very nice, inviting, knowledgeable. - BOLLAERTA

Staff was very nice, inviting, knowledgeable. Place was clean. I really appreciated the time they took with me and detailed the car!!

I almost got in a car accident and my car needed an - dariaulikhina

I almost got in a car accident and my car needed an immediate repair. A service advisor Justin Green got everything under control and I could definitely tell that I was in good hands. Justin is knowledgeable, professional, polite and just a super nice guy. He took a great care of my Jeep Cherokee 2018. I was very happy with the service I received.

Just got our Dodge Journey car back after three months - May102002

Just got our Dodge Journey car back after three months from Lithia. It was a complex warranty job to change the transmission out which of the lost reverse gear. It was a major struggle to do without wife’s car for such a long period of time. The majority of that waiting period was due to parts that were backordered or unavailable through supply chain difficulties. I give credit to Kenny and the service department that he took all of my 20 or so phone calls graciously and respectfully. He obviously can’t get work accomplished when parts are unavailable and we understand that. My cautionary tale would be to any future new car or used car buyer. Spend the extra money on the extended warrantee $2900. our final repair/replacement cost ended up being about $8000 which we only had to pay $100 deductible. Without the warranty we would never have been able to cover it. The car seems to be running well and I think Lithia did their best to give us service that was needed. Last bit of advice don’t call these poor guys screaming and threatening because they’re doing their best every day to feed their families just like everyone else. Mechanical work is never easy and there are always surprises that you cannot plan for.

Fairbanks Subaru has been there to help me since I bought - sfraga

Fairbanks Subaru has been there to help me since I bought my first Forester> They are the best!

I worked with Brian, a service advisor. - dan.stomm60

I worked with Brian, a service advisor. I was impressed with Brian's overall level of customer service and knowledge of his job. Brian hit the ball out of the park when he took the time to call me with an update on my vehicle after he left work. This is something that has never happened to me before. Brian also took the time to explain to me about the Mercedes Maintenance pricing points, so there were no surprises. I found Brian to be very personable and communicative. He was direct and cut to the chase. Thanks Brian!

The employees are very helpful and friendly. - Shelby

The employees are very helpful and friendly. The service department was easy to work with and efficient.

The sales people are caring and the service department is - Lance

The sales people are caring and the service department is great. On time every time

Travis, Patrick and Riki were always very friendly and - corbie6

Travis, Patrick and Riki were always very friendly and helpful. That kept me informed as to the progress on my car. The body work done on my car was first rate. That’s why I bring my cars to Swickard Collision Center.

Mechanic I delt with was professional and very clear on - Vince

Mechanic I delt with was professional and very clear on what was done and possible future needs. Definitely was very experienced and not just trying to make an easy dollar. Solid work from a guy named Charlie.

I've have been going to Continental since 2009. - shannona12001

I've have been going to Continental since 2009. I took my Nissan in for the 60,000 mile service and was told that I needed brakes all around. I tried to use my 15% off brake discount and Lacy West, the Service Advisor, informs me that the discount will only cover half of the brake service. That is not what the coupon says. I asked her to confirm with her supervisor, and they agreed it was for full service. She proceeds to say that she will now adjust the bill to cover the amount of the discount. I am in utter disbelief. What is the point of a coupon and discount?!!! She also refused to remove the $40 tire rotation charge when multiple people agreed that if I am paying $1400 for all 4 brakes with all 4 tires already off of the vehicle why am I being charged for them to be put back on in the correct place???

Very courtious and helpfull, but as a first time customer - GEM

Very courtious and helpfull, but as a first time customer that likes to have the first appt. and wait for a routine oil service while it only took 45 min from when they moved my car till returning I was there 2hrs and 15min. This was due too a 7:00am appt that I was 15min early to find out the techs didn't start till 8:00am.

Several times babe to get oil change I have the care - Zenaprincess22@gmail.com

Several times babe to get oil change I have the care package Waste of money

My service advisor Andre was awesome and super helpful! - alexandraj2018

My service advisor Andre was awesome and super helpful!! He had me in and out in a short time period and also answered all of my questions about my warranty. 10/10. He even called my baby cute which made me happy because I think she has a big head