35 Arizona BMW Service Centers

By far the best customer service experience. - Yvette

By far the best customer service experience. They updated me consistently on my vehicles status and went above and beyond to ensure I understood the process of the repairs. Truly an overall positive experience. Thank you Luis

Service advisor and techs are top notch. - karil.y

Service advisor and techs are top notch. Very knowledgeable, vehicle educated, and perform remarkably. Excellent communication and appointment availability.

Everything went smooth and there was no hassle. - awaggo1

Everything went smooth and there was no hassle. They adjuster and all the office personnel were great

Were very professional and courtesy and great for - Carol

Were very professional and courtesy and great for reaching out to let you know hoe your vehicle repair were coming alone and on time when they said it would be ready thank you and have a beautiful bless day

Extremely pleased with your technician, very - ldjaqua

Extremely pleased with your technician, very knowledgeable answered all my questions and explained everything very well.

We went to Arrowhead BMW after being very disappointed - Holeinone

We went to Arrowhead BMW after being very disappointed with our service at Chapman BMW in Phoenix. Arrowhead exceeded our expectations in every way. They went above and beyond to make sure that our problem was solved. They provided us with a loaner and there was no waiting time to pick it up. Everything with seamless - from pulling our car into the service area to driving it back out again. Best BMW service ever!

I have had a good experience at North Scottsdale BMW. - Jennielambchop

I have had a good experience at North Scottsdale BMW. No one tried to up sale me nor pushed me into some service that I didn’t want. Everyone was very .courteous.

The service manager was very thorough and provided a - Scott

The service manager was very thorough and provided a loaner car during the time the car was being serviced.

Mitch at Chapman BMW on Camelback has done it again! - Alex R D

Mitch at Chapman BMW on Camelback has done it again! When it comes to my automotive service needs, he consistently delivers excellent care. He’s a clear communicator, takes time to explain the necessary repairs, and always makes the effort to connect on a personal level. Having come from the car business myself, I truly appreciate how dealership personnel carry themselves—not just with customers, but with fellow team members as well. At a high-end dealership like BMW, professionalism matters at every level, from the person answering the phones to the porters on the service drive. Sometimes actions speak louder than words, and as someone who knows the industry, I notice those details. Mitch and his service team stand out for all the right reasons. I highly recommend them for anyone needing trustworthy, top-notch automotive service.

I appreciated getting an appointment the same day I - gwheikkinen

I appreciated getting an appointment the same day I called. This is a good facility and the employees are very helpful and quick. The I talked to when making the appointment was very rude but had nothing to do with this facility.

I had major body work done on my car. I was asked to... - DanRyan

I had major body work done on my car. I was asked to take the vehicle when it still had unresolved problems. Since then I have had to bring the car back to have the door adjusted, hatch adjusted, and twice because local glass shops can't get a windshield to fit correctly. Every time I get the well, we have a life time warranty just bring it back. I don't want to bring it back, I want it fixed right the first time. Nice people but very disappointed in the results. The response I get is, "I don't know why it won't fit". I expected better quality, better service, and better handling of the problem. I expected Moore and I got a lot less :(