32 Arizona Porsche Service Centers

My problem involved an erroneous mileage entry that went - jackwmilligan

My problem involved an erroneous mileage entry that went to CARFAX and overstated the mileage on my Porsche. When the service manager and I reviewed the documentation he agreed about the error and he took care of the erroneous report on CARFAX…and he did it quickly.

Excellent customer service and quality of work. - Tom

Excellent customer service and quality of work. They kept me informed regularly on the completion date and they made my vehicle look brand new again.

Everyone was great. - Francisriddle08

Everyone was great. We were kept in the loop with all the progress. Our experience was professional at all levels from intake to dismantling and putting the car back together and then painting.

Excellent, staff and customer service especially Valerie - itsstac

Excellent, staff and customer service especially Valerie were right on top every step of the way with the repair work.

Excellent service as always. - Indu

Excellent service as always. It is a pleasure to work with Jordan. She always goes over and above to exceed my expectations.

I appreciated getting an appointment the same day I - gwheikkinen

I appreciated getting an appointment the same day I called. This is a good facility and the employees are very helpful and quick. The I talked to when making the appointment was very rude but had nothing to do with this facility.

I had major body work done on my car. I was asked to... - DanRyan

I had major body work done on my car. I was asked to take the vehicle when it still had unresolved problems. Since then I have had to bring the car back to have the door adjusted, hatch adjusted, and twice because local glass shops can't get a windshield to fit correctly. Every time I get the well, we have a life time warranty just bring it back. I don't want to bring it back, I want it fixed right the first time. Nice people but very disappointed in the results. The response I get is, "I don't know why it won't fit". I expected better quality, better service, and better handling of the problem. I expected Moore and I got a lot less :(

I bought my dream car here two years ago and have had it... - camry2016

I bought my dream car here two years ago and have had it serviced there as recommended. This was. HUGE purchase for me and something I planned for for years. I had a great experience both buying the car and getting it serviced as needed. Service departments at other car dealerships could learn a thing or two about customer service from this group!

Belliny Flores and his team are extremely professional... - WHP

Belliny Flores and his team are extremely professional and very competent. We selected Royal Collision, although the Group are not Porsche dealers, they are certified and guaranteed by our insurers, Allstate.. From the initial contact, through the repair process Royal were “our partners” and completed the repair on time. Particular thanks to Emily, for making this a smooth, painless experience.

Not honest - Marilyn

1 review 1.0 star rating 3/8/2017 I would not recommend this repair shop. I was in a small fender bender so I brought my car in for an estimate. Tom was very thorough as he went over the damage and repairs with me. He told me it would take four days to repair. At the top of my written estimate it says four days. There was 8.2 hours of labor and 5.1 hours of paint. I brought my car in at 8AM on Monday. Tuesday afternoon a man named Jack called me. He said my car would not be done until the following Monday. I told him that the estimate was for four days and that I needed my car. He told me he would see what he could do. I waited for hours so finally I called him back. His attitude was even though the estimate was four days, too bad. Maybe we can get it on Saturday, He kept telling me that they were closed on Sunday and I kept saying the car was supposed to be done on Thursday. He did nothing to help me until I posted on Yelp. Now he says he will try and get my car by Friday. I don't know how 13.2 hours of labor turned into 8 days. Go somewhere you can trust a written estimate.

Fantastic service! Will definitely come back. Everyone... - Mayandmarc

Fantastic service! Will definitely come back. Everyone from the the courtesy driver, cashier, and service people were very pleasant and friendly. Oh, and the Danish, tea/coffee, and popcorn is a nice touch. Waiting area with big screen TVs is comfortable. Nice attention to customer needs.