845 Arizona SRT Service Centers

Incompetent service department - Sad service

I have extended warranty up to 50,000 miles on battery. Battery died st 34,000 miles, spoke to 2 people from service. Both said your not covered l asked them to compensate for battery, blew me off. Told me to call Chrysler they deal with extended waranties. I own a Fiat 500L. There service department is the worst incompetent group I ever dealt with.I would never,ever purchase a vehicle from there dealership. Not even a skateboard. Worst service department 0 stars.

great experience! - jboschee

Great experience. Nick was great to work with and made everything go smoothly. Easy process and easy negotiation process and everything was very fair and helpful.

This visit was perfect. - DrDPhd

This visit was perfect. After s couple years of sketchy service and disappointment they are “on the ball”. Paul Franco did a great job

Great Service Dept - Robshpping

I brought my GMC in with a miss fire problem. They looked at it and got it right in the shop fixed it and it was cheaper then what other shops where going to charge me. Staff where nice and friendly and I see there shop is growing and will come back to them. Dale and Chris where helpful and If you need work done come see them.

I purchased my dodge avenger at mazda. The purchase and... - ARivera0207

I purchased my dodge avenger at mazda. The purchase and sales experience was excellent. Kudos to the sales department. My issue was every experience I had with the service department was ridiculous and a drawn out process. Ranging from 2 hour waits for a simple oil change to waiting 2 weeks for repairs to be accomplished and being threatened to have my rental taken away because it was not going to be covered even though it was the dealerships fault my car messed up. I will not recommend this dealership to anyone even though the sales staff is amazing and friendly, the service staff is crap.

Very poor service. - Realgemdew

Very poor service. Took two weeks to get in. Then 4 hours and never looked at my truck. Why take the appointment? Poor service manager has no idea how to run a dept.