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Everyone is very professional at this location. I just... - crgrisham1
Everyone is very professional at this location. I just don’t like the 30+ minute drive to have my car serviced so more than likely this is my last Infiniti’s. Dealership was previously in Little Rock.
I stopped by this dealership on a Saturday. A car had... - Gomphe
I stopped by this dealership on a Saturday. A car had just come in as a trade in. I was told I could test drive it on monday. I made an appointment for 5:30 Monday. I knew I was going to be late by 15 minutes so I called and they said no problem. I arrived and the car was still being cleaned and tires put on and I was told I would need to come back the next day. I was a little miffed, but hey everyone makes a mistake. I schedule another appointment for Tuesday. To make sure the car was ready I specifically called before I left and was told yes everything is ready. I got there and the sales guy I worked with went to get the keys. I had to wait about 10 minutes when the guy came up and said that the manager wanted to sell the car to a friend. I said I was ready to buy in cash at the price we agreed but I was told no. I was then told they had a similar car in Memphis and they would check it and call me and once available they would bring the car to my office. This is 1 month later and I've never heard from them. This is probably good for me since their track record is this bad.