Amazing Customer Service - hchomes
We were stranded and from out of town. Called Lithia Dodge in Santa Rosa and they were rude and said they were "booking two weeks out." Called Autoworld and Fernando was kind, fast and understood our needs. They set the standard for Dodge service centers! Fernando was responsive and courteous. He immediately understood that our vacation would be impacted by repair delays. He pulled the technician out to talk to us to make sure he understood the history of the electrical issues, and then sent us on our way with a promise it would be fixed. And it was - that very day! I usually do my own repairs, but if I lived near Petaluma, my truck would go to Autoworld Chrysler Dodge and Jeep!
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