4,437 California Chevrolet/1000 Service Centers

Had to take car in 3 times. just got it back so still not... - WillieC

Had to take car in 3 times. just got it back so still not sure if it works. Cost me a total of over $1700. Only gave me credit for 2 hours of labor. Took it to a local repair shop in Scotts valley they had it 4 days tried everything, even replaced a $264 item, gave me the car back and did not charge me a thing. Advised me to take it to the dealer. The dealer replaced everything the local repair shop told me they had check already. The car was still stalling. cost $700+. Then took the car back. now they say I probably would have had to replace all that stuff they replaced anyway, but after I complained they agreed to remove 2hrs of labor. Now they say it is the fuel pump. Drove it around a few days later it stalled again. cost $ just under $500. the last time I took it in the cost was $400+

TERRIBLE SERVICE - cheech

My salesman Emilio sold my car to me back in 2015, the entire process was fine. However, the spare key they gave me doesn't work at all! So today, I accidentally locked my key in the car and called pacific Nissan to see if they can do anything for me. Emilio said that they can have service sent out to me for 84 bucks which is ridiculous. I wouldn't be complaining if my spare worked. The least they could have done was waive the fees for me and help me out when I was stranded all because my spare didn't work. At that point I had to use my cousin's triple A to help me out. Thanks Pacific Nissan for nothing! Also, I wouldn't recommend this place to buy a car either, everyone looks coked out.

Service person David Troussaint very nice and pleasant.... - LINDAGMA59

Service person David Troussaint very nice and pleasant. All work performed on time as promised. I appreciate the ride to dealership as I had no on else to help me that day.

I think it was too to look at cars that are new. - Alexandra J

I think it was too to look at cars that are new. And see which car I like best so then I can choose.