4,443 California Chevrolet/1000 Service Centers

Always a pleasant experience with a nice waiting room and - JoAnn Y42

Always a pleasant experience with a nice waiting room and relatively quick service! I’m not afraid to go in there!

Hansel Lincoln is one of the best Lincoln dealers around.... - Rich K

Hansel Lincoln is one of the best Lincoln dealers around. The first time it was a pleasure to buy a car with no hassles. Drew in sales and Daniel in finance was a pleasure to deal with. The service department was also excellent Everytime I came in. Even a year later Drew has answered questions about my MKZ Hybrid. Highly recommended...

Superb Service! - Alexncharle

Amazing service! My wife suggested I try Hansel Honda after a bad experience at Manly Honda. I brought my car in for them to inspect and repair my A/C. They were fast, friendly, and efficient! They even waived the inspection fee to make up for my lousy experience at Manly Honda! Highly recommend! They really show that they want your business! Customer service was unlike anything I've experienced elsewhere! They're getting all of my business from now on.

Sloppy, careless service - kwmazada

Hansel did repair the damage to my vehicle from driving over something on the freeway, however, when I got it back it reeked of gasoline. It was so bad I took it to my local dealer (San Luis Obispo) and they wouldn't release it to me until they had thoroughly checked to make sure there wasn't an actual leak. They finally figured out someone had gotten in the driver's seat and saturated it with gasoline, most like from their clothes or rags they sat on. Tyler, the service advisor, said the smell would eventually go away so obviously they knew about it. My question is why didn't they clean the seat?? Beware using them because you may not get your vehicle back in the same condition you left it. Their shop must be really dirty and messy if their clothes are that stinky. Makes you wonder what's going on in their brains if they work with that smell all day.

Fantastic service. Very attentive staff. Thank you for... - Dave D.

Fantastic service. Very attentive staff. Thank you for taking great care of our Tacoma. Jaime was diligent and detail oriented with great follow up. Awesome work!

Bad Service - Stealth Daze

I purchased a brand new toy hauler from Happy Daze Rv. in Sacramento back in last December. I just got back from a trip to Oregon and noticed that I was missing a roof vent, when I went up top I realized that they have all turned itnto a brittle type of plastic and show cracks throughout all four 3 that are left and of course the missing one is gone all the way. All I want is for these people to do is be fair to me . They said to me that they were booked solid for three months on repairs. I told them that I think it’s a serious issue do to the elements getting in as we approach fall. They told me that they may be able to get me in sooner yet I still have heard no reply back.

Worst service experience I’ve ever had!!! It took two... - Leeknow

Worst service experience I’ve ever had!!! It took two months to get an appointment, And another 45 days for them to look at it. They told me the problem with my slide out was either a bad valve or a manifold. June 17 I was told to pick it up until the parts were available. After two months I called the dealership and eventually learned that the parts were never ordered. Within minutes after posting a negative review I was called by the general manager and told to have my coach repaired someplace else. I think that’s good advice for any RVer.

Customer service people very friendly and helpful. - jonnyj44

Customer service people very friendly and helpful. My complaint is I have an appointment to have the oil changed and it takes about two hours to get it done. Why did I make a appointment? I make a appointment so I can get in and out in as short as time as possible! It’s just not this store but other ford dealers also.

My car needed a ton of work and Honda of Hayward took... - anatan0928

My car needed a ton of work and Honda of Hayward took care of it all. Even washed and vacuumed my car. My car is running EXCELLENT. BIG Thank you to Jordan for taking good care of me.

This was our second vehicle purchase here and we’ve been - wymer02

This was our second vehicle purchase here and we’ve been extremely happy with our experience. The whole team is great to work with!

If I could zero stars I would. - cyclopz55

If I could zero stars I would. Since 2020 this place has gone south in customer service and guarantee dramatically. Having 5 adult Children and buying multiple vehicles from Hendricks over the years, it's sad to see the old man's dreams resort to this. After a horrible experience buying my dream truck (2021 6.2 trailboss) in December of 2020, I vowed to never buy a vehicle from them again. I took the gamble on the dreaded "lifter issue" and lost. At 27k miles my 6.2 crapped out, luckily still under warranty I contact Hedricks and am assigned to service rep 'Logan'. He gave me an appt for the following week. I have my truck towed to the service department on 7/3. I receive a call from Logan that he got the truck and will get tech started on it. Next day received another call from Logan that motor needs to be replaced, will be 2 weeks minimum. I asked for a loaner vehicle and he stated he would put me in line as they did not have any. 7 days later I reached out for an update on my truck as well as a loaner vehicle. Logan stated he may have a vehicle for me, and truck would be another week and a half to completion. I pick up loaner on 7/12, then on 7/14 receive a call that my truck is done. Amazed, I call and ask if I could pick up the following day. (Saturday). Logan said yes. I ask him what the warranty on the new motor was, he stated 36k month( which is false) small print on back of receipt clearly states 24 month . I arrive Saturday to pick up truck and am greeted with - sign here, call sericev dept on Monday if you have any questions or concerns. I do a quick walk around by melf and don't see anything standing out at me besides a bunch of greases all over my front fenders. ( they clearly don't care about your asset) I get home and do a deeper look and find that I have scratches and scuffs on my front bumper from tech standing on it to work in engine bay, as well as my felt liner in the wheel well did not get put back together properly causing it to flap back and get shredded by the tire. I reached out to Logan the following Monday as I was instructed. Logan responded stating they did not touch the front part of liner only the rear part. And they would not replace it, and went on to give me a quote for $500 to replace it. I guess i have idiot written on my face. Logan would not even acknowledge the scratches or grease. I even offered to take care of the cut and polish of bumper and remove grease if they would replace the liner, and was just they did not touch the liner. .....I WAS happy to get the truck back in 12 days, but after seeing the craftsman ship as well as ownership of work, I'm concerned I got a xxxx box back and now the new motor is 24month instead of 36..... long story short... they don't give a xxxx about the customer, go somewhere else, I promise.