308 California Hyundai Service Centers

Bad service - Mannyxx

I came today to get an oil change 02/02/2019 I’ve been coming g here for years. Since I bought my hummer here. They had the best customer service but today my husband forgot his oil change coupon And the wife could not find a current one to send to me. They did not honor the one I had. And not only that the service man Felipe cornejo 8345 was the rudest nastiest person ever Thinking in not coming for anymore service here Thanks Manuel

Exceptional Service and a True Lifesaver at Tuttle-Click - AL

Exceptional Service and a True Lifesaver at Tuttle-Click Hyundai! I was visiting from the Coachella Valley when my Ioniq 6 suddenly refused to connect to any fast chargers. After more than two stressful hours and a completely dismissive experience at another Hyundai dealership, I felt utterly stranded and overwhelmed, with plans to continue my trip to Laguna Niguel hanging in the balance. Then I arrived at Tuttle-Click Hyundai and had the good fortune of meeting Micah – and everything changed. Micah jumped into action without a moment's hesitation. He listened carefully to my situation, quickly and accurately diagnosed the issue with my charging port. While a rental car ultimately wasn't needed, Micah went above and beyond to ensure I could continue my trip to Laguna Niguel without further stress or being stranded. He arranged for a loaner car within minutes as a proactive measure – all done without an appointment, with no delay, and absolutely no excuses. Throughout the repair process, Micah kept me informed, and he had my vehicle repaired and fully charged in record time. Micah didn't just provide a service; he delivered true peace of mind during a stressful situation. His professionalism, genuine empathy, and remarkable efficiency were everything you could hope for in a crisis. Tuttle-Click Hyundai should be incredibly proud to have someone like Micah on their team. He is the primary reason I will remain a loyal Hyundai customer. If you're looking for a dealership that truly cares about its customers and provides exceptional service, look no further than 1 Tuttle-Click Hyundai. Ask for Micah – you won't be disappointed.  

Not good service nor management handling. - olidi

Not good service nor management handling. I went for a service because my airbag light was on and for an oil change. The quoted me $700 at the beginning when I dropped it off. The airbag light it turned out to be covered under the warranty and was suppose to be taken off from the charge. But George, who was my service advisor, add some service for a "dirty fuel" so that the charges doesn't go down. I never agreed to this service nor I requested it. For an oil change and front brake replacement they charged me $700. I emailed the manager there, Mr.Casillas, but he never responded to my emails. I tried calling him to give him feedback of my experience. He avoided my 6 phone calls and did not return any of them. After I finally got a hold of him to tell him about my experience, he said he will investigate and call me back later that day. 3 months passed since then, and he never called. Very bad service and management that overcharges and does not want costumers to return.

Pat was very helpful and communicated my car’s issues to - spencergil5

Pat was very helpful and communicated my car’s issues to me very clearly. Would recommend to anyone.