4,460 California SRT Service Centers

Excellent professional service and prompt response. - Vpbindra

Excellent professional service and prompt response.Extremely helpful and courteous. Satisfactory customer service . I strongly recommend

I recently had the pleasure of working with Nick, parts... - shawn91367

I recently had the pleasure of working with Nick, parts Mgr. & Dave, Service Mgr. when I brought in my new Maserati for service. Both were fantastic to deal with. Nick took the time to explain in great deal how every aspect of the vehicle worked & even took the time to set up my personal preferences in the Navigation, Bluetooth etc. I've worked with a lot of high end service depts. in the past, but I've never worked with such a professional & knowledgeable team. GREAT JOB GUYS!!! 5 STARS ALL THE WAY!!!!

Worst Customer Service - forest1

All they care about is taking your money. When my lease ended with my mazda, I called to ask how to return my vehicle. they couldn't have been more rude. They don't care to help you once the car is out of their hands. They told me they didn't have enough room for my vehicle since I didn't get it at their dealership. I was told by Mazda Capital Service any Mazda dealer can take your lease car back. Lesson: Care about your customers throughout the whole process and not just to make a deal because you lost a customer for life.

Never trust a Chevy dealer is a long heard piece of - scottbmw

Never trust a Chevy dealer is a long heard piece of advice and I agree. I reached out electronically through the website. Got a text back from the guy who took the truck in. I called him and it seemed like I was one of the first to see the ad and there was no rush. Got a text from another guy the next day Friday 1/27th named, Michael, the Internet guy and he asked when did I come see it, I said Monday, he said great. I texted him Monday morning to remind him I was going to come to see it. He texted when, after lunch, he texted thank you. I texted him after lunch and told him I was on my way, he called while I was en route and said it was off being painted it would be back hopefully at the end of the week, maybe Friday but he doubted it would be ready as they were so busy at the paint shop. I was busy then I reached out today and told it was on hold for someone, I figured that was me. Another text saying it’s been sold. Later I was texted they can only hold it for someone en route, I was… on Monday. I had the feeling they were holding it for me, they never gave me the impression there was other demand, someone could have called or taken a refundable deposit. I do not recommend this dealership, typical dealership games.

My car needed a part and I ordered it via McCrea. This... - Paul James

My car needed a part and I ordered it via McCrea. This was on a Friday. They said the part wouldn't be in the shop until the following Tue or Wed. I thought that was fine. I went into the shop on Wed since I hadn't heard from them. They now claimed that the part wouldn't be there until Friday (a week later) but that they would be closed Friday, Saturday, and Sunday. So, they expect me to wait more than a week for this part. I went online, found the part, selected overnight shipping, and the price was still cheaper than McCrea's. I called McCrea and said that they needed to refund my payment (they made me pay when the order was placed). They said no. So, they don't believe in keeping their word. Now I have had to put in a dispute with the credit card company, which is really fun. I ordered the part online and it will be here tomorrow, one day after placing the order! I will NEVER use McCrea Nissan again and I recommend you don't either.