4,447 California SRT Service Centers

This Kia location and specifically Sol who helped me deal - Dan

This Kia location and specifically Sol who helped me deal with another unfortunate engine issue in a month, was outstanding with her customer service and made my experience much better than I had previously at another dealership. Thank you Sol! I’ll definitely be back!

There was a recall on the power steering unit of my 2008 - Adam Davenport

There was a recall on the power steering unit of my 2008 Escape, and I never expected the high level of professionalism and courtesy bestowed upon me! From the moment I got on the phone, I was first greeted with warm regard by Gianna, from the service department and she set me up with Luis. Luis Gonzales, the gentleman who serviced my vehicle went above and beyond to make sure I had no worries. When he was done fixing my vehicle he made sure I was able to get my car back in a timely manner as well because I live an hour and half away, he helped me arrange to have AAA bring my car back to me, because I have mobility issues and driving 3 hours in a day would be excruciatingly painful. This service department is the only one in 60 mile radius from my location in Santa Cruz that was willing to help me with my situation. I can't emphasize enough how special they made me feel. Luis especially was amazing, he was able to set me at ease every step along the way. I can be a bit of a worry wart, so his patience and understanding was phenomenal. If I ever decide to purchase a new Ford, I know exactly where I'm going. The customer service and kindness I received is something I'll probably never forget. If everyone had even a fraction of this brand of care, the world would be a better place for sure. . .THANK YOU SO MUCH!!!

Best car service I have ever experienced. Friendly and... - cyoldas

Best car service I have ever experienced. Friendly and professional team helps you about everything, great service people, good attention to customer details I would definitely recommend this dealer to everybody. Thanks Ray and other service guys at Kia! Ali Yoldas

Horrible experience. - janeenwoods

Horrible experience. Make promises they have no intention of honoring. I was mortified at how I was treated after being a loyal paying customer for over 5 years and 2 vehicles purchased there. Still waiting for Service Managers Marks call after 3 weeks.