I called for an appointment on Friday, my day off, she - alandcamy
I called for an appointment on Friday, my day off, she said they might not get to it, it might have to stay over the weekend, I asked what was a good day, she said Monday was, I asked her if they wouldn't be working on the cars they didn't finish on Friday, she said well, maybe I would not get my car back till Tuesday..We only have one car, she said well, you might have to rent a car...I called their other shop in Indio, they told me service department there would not be able to access records on my Jeep from Cat City...I have owned two jeeps, have loved them both, time to buy a new one, This service dept was never like this, they have six service writer kiosks all maintained, maybe they new less service writers so they can pay the mechanics more..I asked if I took my Jeep to an outside station would my Mopar warranty be voided, she told me to call MOPAR...They also need to send their service writers to customer appreciation school
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