2,908 California Used Car Dealers

SCAM SCAM SCAM - ravynressetar1

My husband and I went into this place on Friday and walked out the same day "financing" a truck. When we left both the gentleman told us that he was approved by the bank, we signed a contract, gave them the down payment and all was "good". We went and spent over a grand to put new tires and rims on it out of pocket. Then on Monday we get a call saying that the loan was not approved and that we need to return the truck or they would report it stolen. It soon became clear that they did not reach out to any bank until Monday morning to get the loan approved. When we called to work something out they told us they called ONE bank and the Manager started to yell at me in a very unprofessional way. They were extremely rude, disrespectful, and continue to make very untrue accusations. They also told us to figure it out and basically do there job by finding a different bank to finance if we wish to keep the truck. They also refuse to offer any sort of compensation for the BRAND NEW rims and tires that are now on it (which in retrospect, now they can resell it for more due to this). It is lazy and awful service. We spoke to a different and way more professional used/new car sales broker and we let him know of the situation, he said that this happens all the time from small local used car dealerships, and that most likely the plan that the employees of "Good Guys Auto" had was to let us drive off the lot with a car and let us fall in love with it hoping we would come back after this and pay a huge lump sum of money to keep the truck. It was also brought to light that ALL their vehicles are bought from auctions that bigger dealerships LEGALLY cannot buy and resell. DO NOT GIVE THEM THE TIME OF DAY. DO YOUR RESEARCH AND DO NOT GET SCAMMED LIKE US!!!

Great Experience! - MEG

I have the WORST credit. Tony the owner worked with me and gave me a chance. I love my car and payments are reasonable. Tony has kept his word and fixed all the minor problems. I would highly recommend GPS Auto

Best experience, very welcoming, made our purchase in - Steve Eard

Best experience, very welcoming, made our purchase in less than 2 hours. Thank you Grand Motors.

Just bought a Chevrolet express van from Greenberg and am... - vexillium66

Just bought a Chevrolet express van from Greenberg and am very happy with my purchase. Paul was my salesman who I consider one of the best salesmen in Napa as well the best dealer in Napa, they were knowledgeable and efficient, I was in and out of there within the hour when all other dealers would take the whole day and make you wait most of the day just doing nothing. If you need a commercial truck or van I would go to Greenberg Quality Motors first and do not waste your time like I did looking somewhere else, glad I found them because I love the van I purchased from them. Paul and Jeff are the best salesmen in Napa by far and I do thank them so very much.

I paid cash for a vehicle from this dealer over eight... - KeithB

I paid cash for a vehicle from this dealer over eight weeks ago. I am still trying to get the title and license tags. Now they tell me that when they sold the car to me it had a lien on it and they had to pay off that loan first...what???? I would expect that it is ilegal form them to take my money in full for a vehicle that they do not even own. I am filing a complaint with the BBB and the National Dealers Assn. Stay away from these guys they will mislead you and you will be sorry.

Beware - Car Guy

I did the online application. I received a call from a salesman named David. He told me that I would need to bring 2000 with me to get a certain car even though the ad clearly states you can get the car with 0 down and you have 5 months to build your down payment. I drove all the way to there dealership. The drive took me 1.5 hours to get there. I brought the down payment with me. They actually showed me the car. I was amazed at how much it was beat up. As a matter of fact the battery was dead on the car and I had to show the manager and lot guy how to properly jump the car. I was taken inside the showroom. They had me sit down in front of this jerk finance guy. He asked me how much I had to put down. I told him exactly what the salesman told me to bring. I also told him since I had 5 months to come up with more down payment I would give him a total of 6000. He said sorry that 2000 is not enough up front. He said he would need more. I didnt even ask him what that was. I just walked out. These guys are liars and over charge for all these vehicles. Not only are they charging about 10,000 over what the car is worth but they are charging a 29 percent interest rate on top of that. JUST Beware that they will bury you so far in $$ that you will never get out of the vehicle. It will break before you will ever pay it off. There are way better places then this xxxx show. You were warned.

My wife daughter and I drove 2+ hours to purchase a car - MaxS

My wife daughter and I drove 2+ hours to purchase a car for my daughter. We test drove and decided on the car. We filled out financing paperwork as I co-signed for my daughter. After 45 minutes I inquired about the status. Micheal Whang the general manager said they were still waiting on the bank. This went on and on. After over 4 hours we ended up purchasing it with a cashiers check. Micheal offered us a free car wash or oil change to make up for our wasted time. No thanks for your “generous” offer Micheal! Don’t waste your time here. They have no belief in customer service. Go to the Dublin or Burlingame Kia dealerships. They both have much higher review ratings. Now I know why!!!

I don’t know why they provide and email if they will not - weo457

I don’t know why they provide and email if they will not respond to any inquiries. I emailed them twice. Too bad, ended up buying my care from someone else.

They're simply great, thanks again Hertz car exchange Inc - nibopeter

They're simply great, thanks again Hertz car exchange Inc for what you did for me

This dealership was horrible wasted a ton of time. - Annoyed woman

This dealership was horrible wasted a ton of time. As a woman I felt like they treated me very disrespectfully. I specifically called them to make sure that they would honor the nationally advertised discount for healthcare workers and first responders before driving two hours to the dealership. Then having them waste almost 2 hours of my time, and then told me that they would not honor the discount code. For someone who works with elderly disabled.

I sent two inquiries. Never got a response. I live almost... - Jddonahoe5950

I sent two inquiries. Never got a response. I live almost two hours away so I can’t just show up.

Not professional, not friendly, not easy to get in - gearhartphotography

Not professional, not friendly, not easy to get in contact with, not a great experience overall- just the bare minimum. I liked the car I came to see but ended up leaving before the test drive because I didn’t care for the attitude of a couple salesmen.

Sent me your cars all you have $9000 down please if you... - GarciaSantyA

Sent me your cars all you have $9000 down please if you have more i like to see it

Trust worthy great to work with got me in and out very - Arianna

Trust worthy great to work with got me in and out very quickly great working them

They cheated me out of $900. The used car was for sale at... - prand_md

They cheated me out of $900. The used car was for sale at $8000. I offered $7000 and he agreed. Later, I discovered he had only reduced the price on the bill of sale by $100 rather than on the agreed-upon $1000. LIAR!

Absolutely useless. Sent two emails. No reply. Visited... - Switch3sixty

Absolutely useless. Sent two emails. No reply. Visited their address and nobody was there, no cars to view either.

If I could give Tony and iAutoOC 10 stars I would. - Samchon609

If I could give Tony and iAutoOC 10 stars I would. I have been searching for over 2 months for a car that would fit the IRS Used EV/PHEV rebate program. Almost all of the traditional franchise stealerships were not helpful or just plain crooks. Yes we have xxxxty credit (sub 600 at the time). But that doesn't mean we deserve to be lied to and condescended. BUT none of that from Tony. He knew exactly what I was looking for and we had a deal in writing to my email done the day before. He also found us financing that would work with us. I did have a folder of paystubs and info. We made an appointment to arrive at his dealership and within 52 minutes we had signed all the paperwork and drove away with out new to us Plug in Hybrid. Tony was honest and helpful from day 1 to closing the deal. We are in the market for another car, and we will try to work with Tony again.

DONT BUY FROM THIS GUY...i went there ready to buy.FIRST... - oalon

DONT BUY FROM THIS GUY...i went there ready to buy.FIRST WARNING SIGNAL, he did not want me to take it on a test drive without first negotiating a sales price! What???? He was very rude and unprofessional. I also got a really bad feeling that the car had major issues..although it was detailed, i could see the bad repaint job over the left side of the car along with scratches on the bumber. Bottom line, make sure you deal with an honorable guy, ESPECIALLY when buying a BMW. Take my advice and go elsewhere!

WORST EXPERIENCE EVER! - N. Thomas

Sean did not follow through with anything he promised! He took payment for an extended warranty, yet failed to submit our contract. This left us without an extended warranty and made him a fraud. Within one year of purchase, our vehicle needed a new alternator AND a new engine! When we discovered we didn't have an extended warranty to back us up, Sean made lie after lie as to how he could help us out and keep us as happy customers. Unfortunately, we are more upset than ever and are having to go through the legal system! Please don't give this dealership your business, as you will only be sorry!!!

Worked with me to get the financing settled before I made... - jlevine69

Worked with me to get the financing settled before I made the long voyage to get the vehicle that I had been looking for for quite some time!

An exceptional car buying experience! - XCELR8S5

We cannot speak highly enough of Inflowtech Motors and the stellar service we received from Vinod. After searching the U.S. for over five months trying to source a gently used Audi S5 that met our very specific set of criteria, we were fortunate to come across a listing from Inflowtech Motors. Making the decision to purchase a car sight unseen from over 2,000 miles away was not an easy one to make, but Vinod's professionalism, transparency and thoroughness in answering our many questions put our minds at ease. He makes you feel like a valued customer and it is evident that he is very discerning in the quality of cars offered by Inflowtech. We could not be happier with our S5 and we will certainly reach out to Vinod when we are ready to purchase our next specialty import vehicle. You simply cannot ask for a better car buying experience!

Bill Crews was at the dealership on Highway 41, he was... - giana09

Bill Crews was at the dealership on Highway 41, he was very knowledgable, thorough, understanding of our situation, had a sense of humor, was kind, and a very good salesman. We went to look and were given a fair deal for a GREAT truck!! I would recommend this dealership to anyone looking for a truck that is in amazing condition, a reliable vehicle,and that will treat you with respect as a customer. Thank you J H Sanders for giving us a truck with everything that we wanted! Anne & Ed Hamilton

Deceptive Sales Tactics - SamK

I feel compelled to write this review as I do not recommend anyone purchase or fly to see a vehicle from this dealership. I flew from Dallas to San Diego to view a used Lamborghini Gallardo which I was told was in immaculate condition from the car salesman there Eli. After landing at the San Diego Airport, I was notified just prior to seeing the car that the oil pressure malfunction light came on the day before. Eli reassured me that the car was in excellent condition. After taking a test drive, I was initially hesitant to even pay for a vehicle inspection because this malfunction had not been disclosed prior to me flying to the see the vehicle. Eli knew that I had a scheduled appointment to have the car inspected by Lamborghini La Jolla and reassured me that I would find no further issues with the car. I decided maybe he was being truthful and this light just happened to come by coincidence on the day prior to my arrival. I spent $500 on an inspection at Lamborghini La Jolla which had so many issues during the inspection that there was no way I could purchase the vehicle. These issues per the report included: (1) Oil pressure light on with oil temperature on the dash at the max (2) There was a short in a ground wire or possible incorrect sending unit (3) Ebrake handle needed adjustment (4) The clutch position and clutch reference position both had negative numbers (5) Error noted in the sport program button circuit (6) The incorrect tires were placed on the vehicle (7) The brakes were concluded as soft and recommend to be bleeded and retested. (8) The calipers were spray painted over from the wheels which were apparently painted black while still on the car. (9) No service records were available and no history of the car ever being serviced at a Lamborghini dealership These were just a few of a long list of problems with the car. Eli explained that Lamborghini apparently finds issues and problems with their cars because they are the direct competition. But any right minded individual buying an exotic is going to have it inspected at the actual dealership prior to making a purchase so this a mute point. I did ask for a refund of the money I paid to get the car inspected and the flight as I did not have full disclosure of the oil pressure light and various mechanical issues but was denied this. I am therefore filing a claim with the better business bureau and will be leaving reviews on nearly every website. I am dissatisfied with the customer service and lack of professionalism of Jake's Motorcars. I feel it is unreasonable to not fully disclose malfunction lights and issues a car has prior to a customer taking the day off from their job and flying out to attempt to make a purchase. Jake's motorcars does not seem to believe in customer satisfaction but I do know that word of mouth is the best form of advertising. I also know that a dissatisfied customer impacts the reputation of a company faster than any excellent marketing or advertisement. I do not recommend anyone purchasing a vehicle from or even visiting this dealership.

Car dealer did not return call very rude customer service - ajnoriega2269

Car dealer did not return call very rude customer service definitely will not recommend to family or friends

This dealership strung us along for a month telling us - MEK3993

This dealership strung us along for a month telling us they were processing paperwork on. the vehicle and everything was good to go and then told us after we had paid a transport company that they had found something wrong with the vehicle and it was not worth the money to fix it so they were sending the vehicle to auction and it was no longer for sale.. Very shady practices.. especially for me being an out of state cash buyer. Not satisfied

BE FOREWARNED: DO NOT PURCHASE A CAR FROM THIS DEALER. - MKDK

BE FOREWARNED: DO NOT PURCHASE A CAR FROM THIS DEALER. On 7/7/23 I bought a used Toyota Prius from dealer Henry Flores at Katana Motors. Exactly three weeks and 357 miles later on 8/1/23 the car broke down as I was backing out of a parking spot. The car made a loud noise and the steering wheel ceased to control the tires, making it impossible to turn the car in any way. I had the car towed to my mechanic who identified the cause of the breakage being due to new tie rods that had recently been improperly installed. Henry deliberately did not disclose this significant work and the CARFAX report did not indicate this work as having been done. My mechanic told me this is a highly unusual issue to occur and definitively concluded that the newly installed tie rods were the issue. My mechanic also stressed that this was a major safety concern and how lucky I was that this happened in a parking lot and not on the freeway. The negligence by Henry to not disclose this work and let me drive this compromised car off his lot literally could have resulted in fatalities, mine and that of other drivers had this breakage happened on the freeway. It absolutely frightens me to think what would have happened if this had occurred at high speed, unable to steer the car and follow lanes and curves of the road. Do yourself a favor: DON’T DO ANY BUSINESS with Henry at Katana Motors. He literally doesn’t care if he sells you a car that will kill you weeks after the sale. He should not be allowed to be in the business of selling anything.