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Perfect repair. Leah kept in touch and left messages.... - no thank you
Perfect repair. Leah kept in touch and left messages. Exceptional. Nothing but the highest compliments. The estimate was taken care of by USAA. It was easy to make an appointment for the estimate. The date to get the repair made was timely.
All went well. .
Installation of new radio and touch up paint scrapes. - Jan
We received a wonderful response to our radio issues. Excellent and timely service on our Pacifica.
Also had touch up on parking lot scrapes which are now impossible to detect.
All service and office workers were very cordial. Felt right at home!!!
I was treated professionally & repairs were great. - Cintoncfaubion27#
I needed an oil leak repaired, along with a few minor things. Dealership made sure my warenty was currant. They were a few days away and then the cyclone bomb hit Denver. Dealership called explaining they lost power and was going to take longer. No problem had another vehicle. The curtesy driver was great! Dealership called when ready got me out quickly and everything is working fine.
Business, good faith and request of trust offered and... - VH
Business, good faith and request of trust offered and given like it should be!
Honest and straightforward service. This busy professional appreciates this service department, Thank you and I will be back!
Getting the Job Done - Kari999
In everything from the beginning till the end, top notch service. Came in unexpectedly for a test drive and what not, and they got the job done
One of the worst service i have ever had in my life for... - meetrknow
One of the worst service i have ever had in my life for my car. I would recommend them to atleast have a mechanic with a minimum knowledge of how to change oil. I took my car for oil change. They changed the oil but the mechanic didnt even have the common sense to check back that there is no leak from the drain pulg. He replaced the drain plug half way threaded and I had oil leak all the way from there on. I noticed it at my parking lot that there was a huge oil leak underneath the engine were i parked the car. Then when i took it to another dealer he fixed it and said that the drain plug was not replaced back properly and as well he said they have over filled oil in the engine.
Are you guys running a traning center with the customer car that comes in for service?. I reported this incident to them and for my surprise they told that in a very cool way that the drain plug would have not been properly place back and asked me to take my car to a nearest place to get it fixed. (Seriously !!!). And not ever asked a sorry for the mistake from their side. I have sent a mail to ther service person and he didnt even replied back for it.
Very Very bad experience I had. Dont ever ever go to that place and get your car experimented by mechanics who dont have the basic common sense to check back if they fixed something correct. oil change is a simple thing and they mess up even with that without even realising the consequence of the engine itself going dead.
The work that was done to my car was amazing and the... - iskatelichay
The work that was done to my car was amazing and the customer service was even better. Now that I’ve found you guys I wouldn’t dream of going anywhere else for my auto repair needs. I will refer definitely everyone I know for the best all around service. You guys are the best at what you do thanks again!!!
I took my tow truck into Reliance a few months ago, the... - stevefutterer
I took my tow truck into Reliance a few months ago, the online reviews I found on them seemed really good and was the main reason I chose them. This was my first mistake and I didnt realize it until I received my quote from Dan Jamroz from the email firstname.lastname@example.org one click on Dan`s name brought me to the reviews he had done on his own company on http://citysearch.com, http://insiderpages.com and a few other sites. Upon further inspection I noticed that the 5 or 6 reviews on each site all happened on the exact same day and within about 30 minutes of eachother. Why would a company go through all this trouble to create a good name for themselves? Well upon further review of my quote I realized why. Right off the bat, the least amount of markup on an individual part was just under 600%, most of the parts were marked up over 1000%. They quoted my just over $2400 to redo my entire front suspension. Interestingly enough parts, labor, and tax only added up to just under $2200, when I asked about the extra markup Danny at the counter seemed embarrassed, but just played dumb. Pretty steep, considering the only parts they listed that I actually needed replaced was my pitman arms. Yep, really and truly, I passed a thorough DOT inspection after many repairs were done, but not a single one that was recommended by reliance was deemed necessary. Oh and the story is not done yet, when I had to pay for their `diagnostics` before getting a quote they couldnt provide me with change and told me they would just apply the $63 I over paid to future repairs, over two weeks later I finally get the repair quote, yes, over two weeks after the diagnostic was done they finally give me their quote which is when I went and picked up my truck. Ive called Danny at the front counter many times just trying to get back what belongs to me, everytime he says `oh darnit, I put that request on so and so`s desk`, its been over a month, just give me my money. They are liars and thieves and the reason people think of mechanics as such.