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Great service and customer service. Kristen really did... - msuehnholz
Great service and customer service. Kristen really did a great job. It was the first time I waited in the dealership, since covid. They had plenty of space for customers.
Top Reviewed Service Specialists At This Dealership
Audi Service Advisor
Porsche Service Advisor
Always going above and beyond & best communication - Jason W.
We've experienced only great personalized service over the last 5 years. Ryan and his techs have been great at every appointment. Ed Carroll service dept. definitely will keep me in a Porsche or Audi product when it is time to purchase again.
Perfect repair. Leah kept in touch and left messages.... - no thank you
Perfect repair. Leah kept in touch and left messages. Exceptional. Nothing but the highest compliments. The estimate was taken care of by USAA. It was easy to make an appointment for the estimate. The date to get the repair made was timely.
All went well. .
great communication and support - Marcy
John was very patient, setting up the new Apple Play, walking thru the new app and at a pace you could follow. Would make sure he took as much time as I needed to answer all the questions and try it out.
Multiple items were repaired or updated on my 4cs 911.... - Jjamescecil01
Multiple items were repaired or updated on my 4cs 911. Burke was my ser ice advisor. All work was completed on time and on budget. He kept me updated during this process in a timely manner.
Installation of new radio and touch up paint scrapes. - Jan
We received a wonderful response to our radio issues. Excellent and timely service on our Pacifica.
Also had touch up on parking lot scrapes which are now impossible to detect.
All service and office workers were very cordial. Felt right at home!!!
Great Parts Department - Well Done Rick & Team! - DSW_TX
Ordered a part online from the dealership to be sent to Texas, and the parts manager (Rick H.) was fantastic to work with in ensuring quick shipment and delivery. Appreciate the great service, keep it up.
The work that was done to my car was amazing and the... - iskatelichay
The work that was done to my car was amazing and the customer service was even better. Now that I’ve found you guys I wouldn’t dream of going anywhere else for my auto repair needs. I will refer definitely everyone I know for the best all around service. You guys are the best at what you do thanks again!!!
I took my tow truck into Reliance a few months ago, the... - stevefutterer
I took my tow truck into Reliance a few months ago, the online reviews I found on them seemed really good and was the main reason I chose them. This was my first mistake and I didnt realize it until I received my quote from Dan Jamroz from the email email@example.com one click on Dan`s name brought me to the reviews he had done on his own company on http://citysearch.com, http://insiderpages.com and a few other sites. Upon further inspection I noticed that the 5 or 6 reviews on each site all happened on the exact same day and within about 30 minutes of eachother. Why would a company go through all this trouble to create a good name for themselves? Well upon further review of my quote I realized why. Right off the bat, the least amount of markup on an individual part was just under 600%, most of the parts were marked up over 1000%. They quoted my just over $2400 to redo my entire front suspension. Interestingly enough parts, labor, and tax only added up to just under $2200, when I asked about the extra markup Danny at the counter seemed embarrassed, but just played dumb. Pretty steep, considering the only parts they listed that I actually needed replaced was my pitman arms. Yep, really and truly, I passed a thorough DOT inspection after many repairs were done, but not a single one that was recommended by reliance was deemed necessary. Oh and the story is not done yet, when I had to pay for their `diagnostics` before getting a quote they couldnt provide me with change and told me they would just apply the $63 I over paid to future repairs, over two weeks later I finally get the repair quote, yes, over two weeks after the diagnostic was done they finally give me their quote which is when I went and picked up my truck. Ive called Danny at the front counter many times just trying to get back what belongs to me, everytime he says `oh darnit, I put that request on so and so`s desk`, its been over a month, just give me my money. They are liars and thieves and the reason people think of mechanics as such.