3 Dist. of Columbia Volkswagen Service Centers

There is a genuine 'connectedness' amongst all... - clapine

There is a genuine 'connectedness' amongst all the employees with the dealership that I've never seen before. My judgement is that it produces a level of service that clearly speaks to 1) caring for the customer, 2)seeing to it that the performance of the customer's car meets or exceeds the customer's expectations when he purchased it, 3) that the work is professional and equitably priced. In short, Martens Volkswagen owners, sales and service personnel are a team with a philosphy to do good work, to please and more than likely keep that customer coming back... CHUCK LAPINE

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