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We traded in 3 good running vehicles for 2 what we... - Hall.judym
We traded in 3 good running vehicles for 2 what we thought was great used vehicles. Paid 62000.00 for a truck and 36000.00 for a suv. By the time we got home in truck was having issues. Took it back they kept it a day said it was fixed took it back same issue popped up time we were home. Took it back they have had it for a couple weeks and now sent it to another dealership ..bought a truck and haven't got to enjoy it yet. And we are down to no vehicles having to depend on rides because the suv we knew air in rear wasn't getting cold but said it would be fixed by the time we picked it up. We come to pick it up said no take it and bring it back they had to order a part. So we did brought it back wrong part and needed a nother again said take it bring it back. But this time guess what when I took it NO air in front either in florida in June. So w had again depend on rides now have suv back in shop STILL haven't got truck back so NO vehicle in our position and don't give loaners so waiting a hour for someone to take us home and can't do errands we needed to do. This place has become a joke.
Awesome place to buy a car, super helpful staff, great... - Ed
Awesome place to buy a car, super helpful staff, great selection and good deals . Definitely would recommend Alan Jay Chevrolet for your next vehicle purchase
I bought a truck on May 9th from this dealer. Their other... - Shawn
I bought a truck on May 9th from this dealer. Their other dealership at the auto mall was absolutely horrific. So I came to this one on Nova rd. Deal went pretty smooth. My salesman said he would look into some wear and tear items and get with the manager. Leaving after purchase tire light was on and no gas in truck. Drove truck home with tire noise and bad shake. This is a Toyota and I'm a Toyota tech. I wake up next morning to flat tire. Tires were way out of balance, severe tire chop, leaking left rear shock, brake pulsation, screw in tire......so I mention this and did not get a response for 2 days. I have a we owe for a windshield due to the windshield being cracked. We have a glass guy at my dealership that offered to replace the windshield for free Ritchey just pays for the glass. I had to contact finance manager because salesman was no longer responding. Salesman told the finance manager that everything I said/asked was not true. Salesman finally called and said our glass guy could not do install. Then a few days later they asked me for glass guy's number. The glass guy told me they called him a week later and scoffed at his price. Even though he is installing it for free. So almost a month later no answer for second key, inspection, new tag sticker or windshield. I would not recommend to anyone looking for a car to buy from here