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Phillips is a great dealership - LJKero
The dealership is a beautiful and modern building. The staff is friendly, courteous, professional and knowledgeable! I look forward to working with the service department as I purchased an extended warranty. I feel confident my truck will be safe and reliable for many years to come.
A special thanks to my salesperson, Bart Larue, for being honest and straightforward. He took the time to show me more vehicles than I intended to see to help me be confident in my selection.
Worst customer service ever - SusD
We had multiple issues with the service department especially after the last vehicle sat there for 5 weeks with 1600 miles and no idea what was wrong with it. Getting the run around from the dealership and GM, we will NEVER do business at any Alan Jay location ever again. We should have learned after our first of five purchases but continued to give them chances. Never again. Worst dealership I’ve ever been to.
LIES. LIES. LIES. - buddy1
Terrible - not a man of their word. Took my car in two weeks ago to sell it and stated they needed a 'clean title.' Did as I was told and paid off my vehicle's balance and obtained the title and walked back in 2 WEEKS LATER and they quoted me $2k less than my original offer. The only thing that changed on the car was the 40 miles I took to drive it there. Here I am a couple days before Christmas and I am now out $6k after the pay off. TERRIBLE. I will be going elsewhere, as should you.