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Brake & Alignment Issue - ffpm0404
My car was involved in a rear end collision, body shop did a good job fixing the body work. The car was taken to service as I specifically mentioned that the brakes weren't working right and the alignment was off. With that being said I was told it was fixed, to my surprise it wasn't. Brakes have to be pushed through the floor board to stop and someone that must have no idea how to do an alignment must have worked on that portion. They did such a great job that if you let the steering wheel go for a second you will be making a right hand turn unintentionally. Its great that the superstar that worked on it test drove it afterwards....(insert sarcasm). I know we are all human but all one would've had to do was test drive the car after the work was done to know it wasn't right. Personally as my lease is ending soon I would never lease from this dealership again.
I brought my car (2003 Envoy) in for repair in January.... - nmstaup
I brought my car (2003 Envoy) in for repair in January. Paid $210 for 'repairs'(a fuel system flush), that did not fix it. Had no more money. Kept driving it because I did not have more money to give you to make more 'repairs' that still would not fix it. Now I brought it in again for the same thing and your telling me to spend $210 more on a tune up (that I already had done, also in January) and it's something that still will not fix it (I know because I already did that). So if I do not spend the $208 to 'eliminate' that as a cause, then I have to pay $110, for your time and 'skilled' diagnosis. What great service you have. No wonder your company is so HUGE- you make money hand over fist for the same problems and never fix them in the first place. Thank you, I needed a good cry...