2,961 Florida SRT Service Centers

Warranty work they don't care at all once it you buy it - Lourrie

I have been waiting for months for warranty work to be done to my vehicle, finally got an appointment to have the work done on a Saturday, I have to drive over an hour to bring my car in for service. I got there and they don't have the parts, even though they knew in advance what I was coming in to have done. It has been over 3 months and they still don't have the parts to work on my car. It's like they are all nice to you to get you to purchase a vehicle but once you do, they could care less about you and what happens to you.

The service department provided me with outstanding - Wbolotte

The service department provided me with outstanding service. I was visiting Pensacola and my truck had a problem. I call the service department on a Friday afternoon and they repaired it on Saturday morning. Now that is outstanding service. Thanks Wade

Madison in service was amazing. - Keith Henry

Madison in service was amazing. Answered all my questions with ease. Will recommend to anyone for having their car serviced. Great experience!

Always very friendly greeting. Given a loaner when... - mickeyalso

Always very friendly greeting. Given a loaner when asked. Always tries to solve problem as expeditiously as possible.

I called because my truck was turning over but then - Samantha Kilgore

I called because my truck was turning over but then shutting down. I spoke to both Frank and Ben who told me to get it in the shop. I called a tow service who had it there end of day Wednesday. Thursday by 11am Frank was calling me to tell me what was going on and the ok to move forward with repairs. I agreed to move forward and by noon I was driving my truck out running like new. Thank you Bournes for yet another great repair!

Great experience and got a great car.Thank you Richard... - Larry

Great experience and got a great car. Thank you Richard Suarez for providing me with excellent service and attention to my needs. I will recommend you to my friends and family

Horrible experiences one year apart. - bhornbacher

Horrible experiences one year apart. Battery went bad. After making appointment and bringing car in, was advised that if I wanted new battery under warranty I would have to leave my car for 6 weeks. Battery had to be charged and tested and there was a queue. But if I bought over priced battery, I could be on my way! Ka Ching for Braman! Second experience today. Received emails from Braman stating that my mini was due for serve. Called to make appointment. First spoke to service booking person, the to service advisor to find out what wa die and price. Service advisor told me I still had free maintenance, and then personally booked my appointment. On arrival today at Braman, was told that my service wasn’t due until January and I would have to come back in January or pay for service. Complained to service manager. No joy. NEVER GOING BACK TO BRAMAN FOR ANYTHING!! Thankfully there are other Mini dealers in the area.

Refuse to make an appointment for a PAID diagnostic on a - paul.shaffer6

Refuse to make an appointment for a PAID diagnostic on a 2012 Focus with 145k miles because it is too 'Old'. That tells me all I need to know about their commitment to the product. Would never consider them for service, and certainly not purchase based on that alone.

I’ve bought a lot of Nissans and Infinitis over the years - Gary3014

I’ve bought a lot of Nissans and Infinitis over the years and this dealership in my opinion SUCKS. Both Sales and service. I will not be back. Took vehicle in at 3500 miles for first oil change & tire rotation. A couple weeks later, I noticed lug nuts coming off. They replaced locking and also checked myself. 2 on left side were snug but not tight. Service advisor Jakob, worthless. Before driving away, I checked in my glove box to make sure my spare Lugnuts were still there, nope. Missing. Jakob asked, why would we take them? Called and sure enough, they took them. Left 2 messages for service mgr. Crickets. Week later called Gen. Mgr. Nothing. So here’s your review!! Avoid.