2,958 Florida SRT Service Centers

Great service have all my family coming to get service - trail.blazer46

Great service have all my family coming to get service from them no problems sense starting with them.Thanks Gainesville Dodge for your service

Rob, the Service Manager went above and beyond to make me - Brian C.

Rob, the Service Manager went above and beyond to make me happy after not being 100% satisfied with a prior visit. He turned this frown upside down, and instead of losing a dual Chevy owning family to another dealership, he grabbed a customer for life. Keep up the great level of service!

.LIARS AND THEIVES!! Tried to take advantage of an... - Chiptatum

.LIARS AND THEIVES!! Tried to take advantage of an elderly woman. My mother-in-law, an elderly disabled woman, brought her vehicle into this service department with a burning smell concern. they kept her vehicle for several days and then told her she needed about $2500 in repairs for several oil leaks. When she questioned the estimate, she was told that she HAD to do the repairs or else her car was going to catch on fire. There is NO TRUTH to this and was merely a scare tactic to convince a confused elderly woman to approve a bogus job. She was bullied into approving the work. Afterwards she contacted my wife who told her to call them back and tell them she wanted a second opinion. They then told her that there was no backing out now because they had already torn the vehicle down and waiting for parts. So, after being told that, my wife and I drove up to the dealerships. Surprise!!!!There was her car still sitting in the parking lot UNTOUCHED!!! So, we walked into the service adviser area and when we asked the advisor why he lied to her, He immediately jumped up in an aggressive manner and stuck his fingers in my face and started yelling about how He's not going to tolerate being called a liar. I then approached the service manager who told me if I cancelled the job that he was going to charge me for re-stocking fees. He also made the statement that If I called him a liar, I was not going to like the man he becomes. Implying yet another threat. At this point we took the vehicle. We then had it checked out by another reliable trustworthy mechanic. As it turns out, not a single thing quoted by Garber was accurate. One small leak was found that was dripping on exhaust and creating the burning smell. Nothing that would "catch on fire" and only cost a fraction of what Garber tried to rip her off for. In addition, we got in contact with a member of upper management who assured us that it would be handled. He advised that all phone calls are recorded, and there is video surveillance as well. The next day we had to reach out to this person again who suddenly changed his tune. Conveniently there were suddenly no recording and no video. Imagine that. Moral of the story, I highly advised against ANYONE trusting ANY member of this establishment as they are all crooked from the top to the bottom.

Awesome service dept. - cdr7644

Awesome service dept. They go out of their way to assist in all of my service needs

I have been going here for three years and drive from St. - fcasefl

I have been going here for three years and drive from St. Cloud to have my car serviced here! The best service I have ever experienced!

Brought my over 10 year old truck to Gator Ford after - masterdiver66

Brought my over 10 year old truck to Gator Ford after Brandon Ford stated they do not work on vehicles over 10 years old, which I will not even go into that one. However, I do want to give my 2 cents on the service department at Gator which was a great experience. Bryan and Brandon did a great job of looking out for me and once diagnosed a timely repair. I highly recommend Gator Ford for your service needs and will certainly return for all my service needs. Great job Gator team!!