2,958 Florida SRT Service Centers

Excellent service and honest employees! They took great... - lizmcmahon

Excellent service and honest employees! They took great care of me and my vehicle. I would highly recommend them! As soon as I reported a problem they took my car in and explained everything very carefully. I have never experienced better service in Tallahassee, Florida.

Outstanding, professional and courteous service. - dianerug

Outstanding, professional and courteous service. Would highly recommend this dealership if you’re looking for a Genesis. We had a problem for 2 months with a previous dealership where we bought our car and they didn’t return calls, texts or emails and they could not resolve our issue. One visit to Genesis Central Florida and they solved our issue. The dealership is conveniently located near the turnpike, the ‘waiting room’ is an elegant lounge with snacks, coffee and soft drinks. But most important was their friendliness and great service and they were the only ones who could actually update our maps and get wireless Apple Car Play installed and working. We’ll return here anytime we need service or for a future new Genesis.

I have owned Mercedes, infinitys, Cadillacs and - JerryT

I have owned Mercedes, infinitys, Cadillacs and Corvettes. Genesis service is the absolute worst I have ever encountered. It is nonexistent. I purchased a new 2024 Genesis GV 70 from Genesis Of Melbourne. I was assured Service would not be an issue at this Hyundai dealer selling Genesis. I’ve given up trying to speak to a Genesis service representative at the dealership since it is impossible.. I have owned my new 2024 Genysis GV 70 for six months. I have decided to get rid of it due to lack of service at this dealership. Great car, terrible dealer. Based on my experience with Genesis Of Melbourne, I do not recommend doing business with them.

The service is fast ,efficient, and expeditious. - lremond305

The service is fast ,efficient, and expeditious. The team member that attended me at my car when I got there, was courteous and kept me updated. Thank you Lehman

El departamento de servicio en Genesis me brindó una - samartinez0802

El departamento de servicio en Genesis me brindó una experiencia excepcional de principio a fin. El personal fue profesional, atento y se aseguró de que me sintiera bien atendido durante todo el proceso.

Just to clarify, I visited the Fort Myers location on... - lexiemelaine

Just to clarify, I visited the Fort Myers location on Colonial not Bonita. I was greeted by a nice gentlemen in the service line who directed me inside to the front desk. The lady there was very pleasant and called her associate to let her know that I had an appointment. I was quickly greeted by Rose after her call. She was fantastic. Although she mentioned she was new she seemed to know so much about her job. Rose was very friendly and accommodating. I had just moved from New York and needed to get in the Suzuki system here to keep up-to-date with my leasing maintenance. Rose was able to input my info and update my service info. In addition to her great customer service, the gentlemen who worked on my car did an excellent job! They had me out in very good time and I was ultra satisfied with their work. They inspected, oil changed, and gave my Kizashi a nice cleaning in and out. I look forward to my next servicing for sure. I also asked Rose to keep me in mind if another 6-speed Manual transmission comes on the lot as I would be very interested. I love this car and would be excited to drive a new modle. Thank you Germain Suzuki, Rose, and the Service People in Fort Myers! Sincerely, Lexie Turner & The Gray Goose - aka 2012 Suzuki Kizashi GTS

I will start by saying that this dealerships service - dgrimes16

I will start by saying that this dealerships service department is a train wreck, and I will never bring my camper that I bought from them here again and have written 2 other reviews for the reasons why. If this review was about the service department and dealership it would have a negative 20 Stars! But this review is about DJ McNAMARA. He is a service advisor there and he was very familiar with my relationship with this dealership. During our first camping trip out after getting it back from the dealership, the lights under the awning didn't work. The lights were the several weeks or months hold up for us to get our camper back in the first place. After looking at it today they left the original lights on the camper, which is why they were so gracious as to not charge me for them on the original bill of repairs as the CEO pointed out in his response to my review. Thank you, sir, for not charging me for something that was claimed to be fixed but in reality, was not, hope you didn't throw out your shoulder patting yourself on the back for that charity! DJ MADE IT RIGHT!! Thank you, DJ. He got me new lights and sent someone to install them on the company’s dime. Even though I am very unhappy with this company, credit is due to the employees that work under leadership that struggle to do the right thing. Great Job DJ and Thank you again.

Once again Will Campbell of Giant Recreation World in - avemco65

Once again Will Campbell of Giant Recreation World in Palm Bay and Joe went above and beyond to help me resolve an issue. One phone call and they had it solved by the next day!

Worst experience ever when doing an investment like this.... - sk1mario

Worst experience ever when doing an investment like this. Sales Person (Ramon Fuertes) was excellent...no doubt about that but the Finance Department was a mess, no communication whatsoever until the day of picking the unit up. After that, I had to bring the unit back a month later because just before I left on the day of pick up I was told that they had to order a new under belly because the technician messed up the one that came with the unit. They told me 1 to 2 days after I dropped it off. It has been 9 days now and I can't even talk to the original tech that received my unit so another tech answered my calls not knowing what is going on with my unit and telling me that Jorden will call me back. I called again today, no luck, asked for the Service Manager, no luck, contacted the CEO which I have two surveys to fill out, no luck. Horrible Dealer...PLEASE STAY AWAY! Is been the worst experience ever.

I arrived early, they took vehicle in and started the - parnassj

I arrived early, they took vehicle in and started the work within fifteen minutes. I was out within an hour. The staff was super helpful and gave all the information I needed