2,958 Florida SRT Service Centers

Worst day ever - MRBennett21

It took two weeks before I get anyone to call me back. Got a salesman to get me in contact with service manager Thomas. We set up the appointment for 4/18/14 at 8:15 am. Got there and said there was no appointment they have forty appointments and they will work me in not sure how long would be. Will never go bak there ever.

I had my car in for service which they had to work me in, - angelbaby1023

I had my car in for service which they had to work me in, the service Jarrett Ford gives is above and beyond. Scott was my service rep he is very good and cares about his customers . I just want to thank Stormy for everything. And a big hug to all I would not go anywhere else with my car. Thanks Linda Overmyer

The service department is a joke . - William Giesecke

The service department is a joke .. I take my truck to get an oil change and a wash to be returned dirty and I ask why is because I had the wrong car wash package when before that was the right one their excuse they raised the price and didn’t had the courtesy to let me know.. Keep in mind I bought this vehicle new at this dealership and this is how we get treated.. Fast forward I take my second car also a Ford for a malfunction and I arrived the service guy is eating a bagel and I explain my issue to be to told to leave it and it’s not going to been seen for the next 2 to 3 weeks since I didn’t made an appointment.. I tell this person I can’t leave it I have to go back to work he didn’t show no empathy I’m guessing his bagel is more important .. I’ve been gone at work for 4 months I didn’t know and now I am stuck with a broken car and nothing I can do this dealership used to be customer service oriented but after this I won’t set foot near there what a shame

Upon returning home from a business trip, my wrangler... - Johnkutz1952

Upon returning home from a business trip, my wrangler would not start at Orlando airport, it was towed to a shop in Kissimmee. After they had my wrangler for a week and failed to find the problem, I had it towed to Jimmie Vickers. Why Jimmie Vickers? That is where I bought the Jeep, and have had it serviced there since 2003. They have always treated me fairly and provided top-notch service. Within half a day, the problem was correctly diagnosed and repaired. Although they were already swamped with work, they found time to get me back on the road knowing I'd been without my Jeep and paying for a rental. I just can't say enough about the entire crew!

Excellent Customer Service - Cruisin'Roc

I purchased my used vehicle from JL about 4 years ago & to this day I still take it there to have it serviced. The staff is ALWAYS so friendly & accommodating and they will continue to get my business! GREAT job to the staff there! THANKS!!!