2,143 Florida Used Car Dealers

They Were Good Until We Began Asking Questions - carshopper777

I was shopping around for a new car and was considering a 2005 Toyota Highlander. We met with Joe, one of the salespersons, who at first, was very kind and helpful. I test drove the car, and then went home to think about it. After talking it over with my mother and husband, I returned and test drove the car again. My husband was concerned about a few things with the car, particularly the brakes did not seem to be good, it needed an alignment as it pulled to one side, and the engine had the smell of burning oil after turning it off. My husband had to go to work, so I asked my brother, who is in Alabama, to call and ask a few questions about the car. He spoke with Joe, who at first was friendly. However, as my brother kept asking questions, Joe got really nasty, and snapped "Why don't you come see the car yourself!" When my brother told him he was in Alabama and that is why he was asking the questions, Joe said that was not his problem. When my brother asked for the carfax specifically, Joe gave him an Auto Check report, which is similar but not the same, and then claimed he had said Auto Check all along. All in all, Joe was nice on the surface, but once we started asking questions, he showed his true colors. I will not return to Goebel's.

unbelievable experience - Burned Bill

I AM LITERALLY STUNNED OF THE DEALINGS I SPENT WITH GREEN COVE USED AUTO SALES IN GREEN COVE, FL. I PURCHASED A FORD TRUCK ONLY TO REALIZE I WANTED IT COVERED BY A RESPECTED FINANCIAL INSTITUTION SUCH AS N.F.C.U IN JACKSONVILLE. I IMMEDIATELY HAD THE LOAN TAKEN OVER BY THE CREDIT UNION. IT WAS SIMPLE EXCEPT DELAYS BY GREEN COVE AUTO SALES. I OPTED TO TAKE THE "GAP" INSURANCE FOR OVER $700.00 (WHERE I WENT TO THE CREDIT UNION, THE GAP COST WAS $355). I WENT ALL THE WAY TO GREEN COVE, FLORIDA TO GET MY "GAP" CLAUSE REFUNDED AND HEARD NUMEROUS NEVER ENDING STORIES OF HOW "IT'S DELAYED" FOR VARIOUS REASONS. AFTER 3 MONTHS I WAS FINALLY GIVEN BACK MY MONEY FROM G.C.A. WITH NO EXPLANATION. I WAS ABOUT TO NOTIFY THE DISTRICT ATTY'S OFFICE AND POLICE.

Great buying experience - DGray912

My buying experience with Green Cove Auto was excellent. Mitchell and the staff are the greatest. Professional and everything you want in your car buying experience. I have credit issues and Mitchell was able to get me financed with a minimal down payment and very low notes on a good car. I would highly recommend this dealership

Bought a vehicle and had it shipped 800 miles. Exactly... - Clay from Memphis

Bought a vehicle and had it shipped 800 miles. Exactly per pics. Richard earned my business and trust

In short: STAY AWAY FROM THIS DEALERSHIP. They are very... - Lisa

In short: STAY AWAY FROM THIS DEALERSHIP. They are very typical Used Car Salesmen. The text below is taken from our complaint with the Better Business Bureau that is also being filed with Florida's Office of the Attorney General. Repeated calls to the dealership have fallen on deaf ears. They have left us on hold for hours at a time, waiting for this salesman or that salesman to actually do something. "Johnny" the finance manager has told us on numerous occasions that he would get it settled... Nothing has happened. We have repeatedly asked to speak to the General Manager, and that request is always denied. We has asked to speak with owner... also denied. This deanship is packed with sleazy salesmen that don't give a crap about you or the car that you just purchased the second you leave their lot. I hope that this honest review of their performance informs your decision to seek a different dealership. I am absolutely not alone in my disdain for this dealership. Just check their existing BBB record if you want to see exactly how many complaints that they have. They have a 1.5 star rating out of a possible 5 stars. BBB and Attorney General Complaint: Haimes Motors has failed to comply with the "We Owe" terms of their contract and have repeatedly ignored requests to do so. On June 12th 2020 I purchased a 2019 Jeep Wrangler from Haimes Motors. The Jeep was modified with custom aftermarket parts and was missing some very crucial parts that are required by federal law to be part of the vehicle. Specifically, the vehicle's spare tire mount, which houses the third brake light was not functioning, and in fact, not even attached to the vehicle. It was sitting in the rear cargo area. Haimes Motors could not even locate the factory bolts that mount the spare tire carrier. Also on the "We Owe" section of this contract was the center caps for the new wheels that Haimes Motors had placed onto the vehicle without installing the center caps. "Under the Federal regulations in the United States, motor vehicles must be manufactured so that the third brake light (or "center highmounted stop lamp" as we call it) and all other stop lamps are steady-burning when they are in use." Center High Mounted Stop Lamps (CHMSL) have been standard equipment on all new passenger cars sold in the United States since model year 1986 and all new light trucks since model year 1994, as required by Federal Motor Vehicle Safety Standard 108. If the fact that Haimes Motors has modified our vehicle to be in violation of federal law wasn't bad enough, 24 hours after we brought the vehicle home, the aftermarket LED off-road light mounted above the windshield malfunctioned and would stay on regardless of the switch position. We had to remove the power cables from the battery to get the light to turn off. We, of course, called Haimes Motors immediately the next day and requested the build sheet from SoFLO so that we could have the light bar replaced under the factory warranty. Haimes Motors has failed to provide it. For FOUR months this has been an ongoing struggle to get Haimes Motors to comply with their contractual obligations, let alone function as a reputable business. This complaint will also be forwarded to the Florida Attorney Generals Office for consideration.

better cars - cotton

of all the used cars dealer around, they actually fix their cars before selling them, small but honest people. i am very happy with my car and i don't have any problems so far.

A smooth process - Bob Stewart

I had one of the best car buying experiences ever at Hertz Car Sales Orlando today. My wife and I are owners of a Kia Rio thanks to Chandler Ferguson, and his manager, Eric. From the time I inquired about the car and his very quick response, Chandler proved to be communicative, knowledgeable, and patient with us during the entire process. He showed us a couple of other cars we were interested in, but in the end, we chose the Kia, and we are very happy. We got a better financing deal than we had prequalified for, and were given options about warranties, but not pushed. We chose the Gap Warranty coverage, and that was it in addition to the existing warranties, as well as the 12 month/12,000 warranty that comes from Hertz. I will definitely be recommending Chandler and his team at Hertz if others inquire regarding a used car.

After months of searching, I'd like to thank Fabian and... - EasyPeasy

After months of searching, I'd like to thank Fabian and Rodney for making my long distance purchase of a 2019 Grand Caravan so simple. As we could not make the trip to Sanford, they answered all my questions, provided additional pictures of our selection, and walked me through the necessary paperwork. The vehicle was delivered without problem and we are very pleased with it. 100% would recommend.

An amazing experience at this dealership. These guys do... - patty.greutman

An amazing experience at this dealership. These guys do not feel like salesmen they feel like family. There is no pressure and no need for hageling becasue the prices are spot on fair and the vehicles they offer are exactally as advertised. There really is a high level of honesty and integrity at this place, which is hard to find in a dealership. The process was beyond easy and comfortable. The GM even kept the buisness open two hours past closing to answer every question and ensure we were completely happy. He then followed us to the gass station to fill our tank up so we could make the 2 hour trip home. This place is 100% worth the drive to the middle of the state. We wish you all nothing but the best. Patty and Rob Purchased 2005 Ford F-150 Lariet

very stressful - bgunville

this is a difficult review to write and my first review of my life - Brent the owner is super nice! you will like him. Would i buy a car this way again - no I would not. when looking for a car brent responds within seconds to questions and concerns - after you pay for the car and are waiting for it it may be days before you can get a hold of him - very frustrating and scary. i wanted to buy a very specific range rover and brent did a GREAT job of finding it - i did pay only an average price for it - not great (that was MY choice of course) - when we got the car it was detailed and looked great - the problem is it had several small issues that a dealership would have taken care of before i got it - and buying from an auction you are stuck with the car (brent says some 900.00 thing but that is kind of shaky - never really figured that out) - the car is a 2013 range rover - leaking water pump 1100.00, bent rim 900.00, electrical issue came to 750.00, tires had way less tread than advertised - 1000.00, - oh well NOT brents fault of course--- but i have bought used range rovers from dealerships and they take care of those for you - i am very upset though about a second key fob was advertised included and it did not come - i have in writing i would get it sent to me or i would get one purchased for me (500.00) but obviously that didnt happen after many many requests so i just gave up - all being said i like the car - it cost me way too much in the end to get it in a condition it would have been in at the dealership - - very scary and stressful purchase -brent is very nice and likeable but i would not recommend this unless you have nerves of steel and will risk having issues with your car when you get it (you have to prepay so you are at their mercy) - also I believe the 900.00 warranty/ thing about them paying anything over that amount - it kinda goes away after car is delivered.

Excellent car shopping experience. - Beach Time

Shopping for a car has never been so easy and pleasant. Car buying is something I wouldn't look any more forward to than getting a root canal. The salesperson (Fernando) was polite, informative and very knowledgeable. For the first time ever, I actually look forward to doing this again, but hopefully not for a long time because I LOVE my new XT4! As they say in their commercials, Don't drive miles, go to Niles.

Sevice - Bobb

Truck feels like new very knowledgeable service buy blue eyes truck feels like new all the work seems to be completed make sure that all updates and recalls number for formed

Great experience this is the 5th vehicle either me or... - Bulldog38

Great experience this is the 5th vehicle either me or someone in my family purchased from Knights, great people and prices. Very happy with this dealership.

Purchased my 2nd pre-owned auto & traded in my 1st car - Bobby

My review at this private Dealer ship was amazing, I was treated with great respect by the manager (Chuck) and Keith the GM. They came out of the office and were friendly and very knowledgeable of the auto that I went to look and to test drive. The car that I am going to purchase is in mint condition and only needs minor cosmetic work done. Otherwise the car is great and it ride's very well. Per Chuck took care of me and answered all my questions to my standards and Chuck will also adjust and fix what ever the car needs brfore I drive it of the lot. He was sincere with me and had made feelvery comfortable with himas well as Keith the GM of the dealer ship. I would recommend this dealer ship to anyone looking to purchase well reconditioned automobiles at a fair price. Thank you for taking the time to assist me in my decision to purchase the auto that I am going to purchase. Thank you. (Robert B.)

Nice Vehicles/service but Proceed with Caution - Bfriday

The salesman worked with me on the price. Most of the vehicles I drove were nice and drove well. However, I drove a mustang convertible that had noticeable mechanical issues. I ended up buying a 2013 Infinity G37 convertible. Everything seemed good, but eventually (in less than 30 days) the rack and pinion and power steering pump both went out costing me $3500. I later contacted the dealer to make sure the "As Is" clause was solid and if they offered any warranty under the circumstances. The "As Is" applied so no warranty. Asked for service records to see if there was anything outstanding with repaired part. Nothing in records about the repaired items, but there was something on file about changing the brake rotors and break pads with a price tag of over $700 (previously didn't know about this...I still have to do this adding over $4000 to my original purchase price.). Nice vehicles, but I'd recommend getting a solid extended warranty if buying from this company.

I recently purchased a used car from La Paz Automotive - Lvchiqui

I recently purchased a used car from La Paz Automotive and I must say, I am extremely satisfied with my experience. From the moment I walked in, the staff was kind and attentive, making me feel welcomed and valued as a customer. The prices were also great, offering excellent value for the quality of the vehicle I purchased. However, what really stood out to me was the exceptional customer service. The team at La Paz Automotive went above and beyond to ensure that all my questions were answered and that I felt confident in my decision. Overall, I highly recommend La Paz Automotive for their kind staff, great prices, and amazing customer service.

I am surprised there are any positive reviews for this... - wheadlee

I am surprised there are any positive reviews for this dealership. All the other review sites show nothing but poor reviews. I purchased a 1968 Corvette Convertible that Steve advertised as a Frame-off restoration. I have the entire add to show what he claimed this car was. I have had a certified Corvette mechanic go through the entire car due to all of the problems encountered. This is just a partial list of the issues: 1. Front suspension is shot and must be rebuilt. 2. Lash Auto claims to have rebuilt the rear suspension and there are a number of new parts however, none of the bolts were tighten down so the CAM angle on the rear end so far off that it appeared that the rear tires were about to come off. 3. The wipers do not work even after four attempts by Lash Auto to fix them. 4. The heater core is not connected and has been sealed. 5. The speedometer does not work. 6. The wrong bell housing is installed on the transmission causing the transmission to tilt to the right and make shifting into reverse almost impossible. 7. The transmission is full of sludge. 8. The convertible top is ripped in four different places. 9. After Lash Auto attempted to fix the speedometer cable problem and the broken temperature gauge, the dash was not re-installed and all of the dash wiring is hanging down. They have sent me a check for 1,300.00 to cover the cost of repairing the transmission but the rest of the issues that must be repaired will cost an additional 8 to 9 thousand. This was advertised as a car in perfect condition. The advertisement even says “The ashtray and cigarette lighter work and have never been used”. They don’t work and they had been well used many years ago. Under no circumstances should anyone do business with this car dealer. They claim to “Christians” and really play that up during any of the initial conversations. As soon as there is a problem, they become uncooperative, difficult, and very defensive. I would be happy to provide the advertisement that Steve had on EBay, all the emails I’ve had with them, and the entire assessment done by a third party C-3 Certified Chevy Corvette mechanic.

LDB really honor their name (Lets Do Business) - Jose Tort

I came to Jacksonville straight from Puerto Rico to work in a Federal agency. I needed a car but since I still didn't have a pay stub from my job, several dealers in the area were reluctant to offer me a car. I went to LDB Motors with other evidence of my job status and we were able to work out a deal with a car I previously looked on their webpage and was still available. Some of the other dealers I went before, had outdated webpages. All their staff were professional and helpful. So as long as you talk to them clearly, you'd be able to get a good car from LDB Motors.

Sam the sales man was great very informative an would - cabassarafael9

Sam the sales man was great very informative an would recommend them to everyone Thanks Sam for your help

Rich and the Crew are amazing. - Sergioorl

Rich and the Crew are amazing. Great car at a great price. Highly recommend if you need a solid vehicle

Great service. - lindaleeharris5

Great service. I would recommend this business to anyone. Sam and the staff were very friendly. Nicole did a great job preparing all the necessary paperwork. Thanks.

Pleasure to work with. - BlessedNow12

Showed up with my wife who needed to get a new, used car. I knew I had bad credit and had to go to a buy here pay here and saw their commercials with Peppermint Patty. As soon as we got on the lot we were greeted by Curtis but told him we were just looking around and he left us alone which was nice. Then I thought he came back but it was his brother...a man named Harold who ended up helping us. They walked us through everything we needed to do from down payment to biweekly payments. And while the down payment was a little more, we had bad credit so we couldn't be too picky. But they were awesome and helped us through everything. Even splitting the down payment into 2 weekly payments. Thanks to them we have 2 vehicles and not just 1 which was a nightmare with our schedules. From salespeople to Patty in the office, to Jason the owner who greeted us as well...they all were amazing to work with.

Aaron did a great job of presenting and negotiating our - Tom Hill

Aaron did a great job of presenting and negotiating our transaction. He made an extra effort to meet us and deliver our car.

Liars and Thieves! - PaulSheets

Liars and Thieves! All I want is my money back. They sold me a car that lasted 62 miles and REFUSE to issue a refund. They refuse to fix the car either but I wouldn’t let their mechanics touch anything. They “checked out the car I bought” and apparently don’t know what OIL IS!!

GREAT - Brianna0001

We found the car we had been looking for. No hassle NO BULL just Great Honest Service. Jeremy,Darren,Anthony and all associates great job. We wish you all great success in your New Location. Sincerely, Tom&Rose

becafull - gsillerico

These people are LIARS! Don't let the fool you!!! My boyfriend and i purchased our care here. About 3 months ago my car got stolen. So i reported everything to my insurance and gap. After these 3 months past I finally finished the whole processed and gap let me know that they would be sending my boyfriend a check under HIS NAME to the dealership. Everything seemed fine at the moment. After weeks of emailing my gap insurance agent back and forward she lets me know "HEY WE SEND YOU THE CHECK OVER TO THE DEALER SHIP HERE IS YOUR TRACKING NUMBER". As soon as i received that emailed on Monday I called the dealer and the first person i spoke with was ALEX after he had me on hold for 10 minutes he transferred me to a lady and she transferred me to CINDY and Cindy let me know that there was no check there under his name that all checks come under the dealerships name and i had to wait until Friday to get a personal check from them. I said oh ok. That to me at the moment didn't sound right but i just let it go. On Tuesday i called my gap agent again and i asked her "HEY CAN YOU PLEASE CONFIRM UNDER WHO'S NAME DID YOU GUYS SEND THE CHECK TO? AND SHE TOLD ME GABY UNDER YOSMANY'S NAME." I let her know what CINDY had told me and my agent told me i am going to call them at that same moment and see what they would tell her. My agent also spoke with CINDY and my agent let her know LISTEN CINDY WE ARE UNDER A CONTRACT AND IN THAT CONTRACT IT STATES THAT THEY ARE "NOT" OBLIGATED TO BUY ANOTHER CAR IF THEY DONT WANT TO. and CINDY WAS SPEECHLESS ONLY SAID "OH". As soon as that call ended in that moment i just new this dealer was playing dirty with me. So as soon as i got out of my job i went straight over i asked for CINDY and she had gone home for the day so MAGIE (who by the way is so rabble and unprofessional) had the audacity to tell me that the checks don't come under no-ones name blah blah blah. I left because she was just pissing me off. Once again i call my gap insurance agent and told her what was going on and she was so surprised again letting me know the the check was sent over under YOSMANY'S NAME. so i went back wanting to speak to a manager or head supervisor by the name of REY where at the time he was in the office talking with MAGGIE. And again i was given the run around so i asked to speak to the OWNER OR MANAGER WITH LAST NAME LOPEZ he never gave the face. So then MAGGIE tells me okay come tomorrow i cant give you the check today i am sorry the check has not arrived right then and there i show her the tracking via UPS and she didn't even look at my phone. So left because at the end we where tied up. This morning I went back and they had me waiting in the office for 30 minutes of course CINDY NOR MAGGIE gave me the face today and i had lady by the name of JESSI i believe give me the check and CINDY explained that SHE HAD SIGNED IT BECAUSE DIDN'T NOTICE IT WAS UNDER YOSMANY'S NAME. Now how can you not notice this? of course they were never planning to give me that money BC AFTER 30 Days of no one claiming the check it automatically becomes the dealerships money. They just thought they had an easy sucker. BUT GUESS WHAT I WAS PLANNING ON BUYING A CAR THERE BUT AFTER ALL THIS HASSLE THEY ARE NOT WORTHY OF MY MONEY NOR MY ATTENTION. I CAN JUST TAKE MY MONEY AND MY BUSINESS TO SOMEPLACE ELSE. THE POINT TO THIS IS PLEASE BE CAREFUL GUYS I CAME HERE WITH A FRIEND W/O KNOWING THAT I WAS GETTING MYSELF INTO. HOW MANY PEOPLE CAN THIS HAPPENED TO I WANT TO STOP THIS FRAUD

Great dealership. - nolimitlu

Great dealership. My salesperson Luis helped me find the right car and was so happy to help me. Salesperson actually sat with me and listened to what I wanted instead of just trying to get me in out. Super nice and respectful staff!

Very easy transaction. - rickzander.md

Very easy transaction. No pressure and very responsive to all of my concerns. Would definitely buy from them again.