5 Georgia Harley-Davidson Dealers

Initially buying the bike was a wonderful experience as - Deaftech

Initially buying the bike was a wonderful experience as per my review. Having the bike for 1 day it already had issues. I was told by Dalton it would be picked up 1.5 weeks later (originally, I was told 1-2 days lead time is all they needed to pick up by Dalton as well) also found out my bike never went through a safety inspection prior to sale. I was told they would service it for free---you think!! Then they told me my tire has a nail in it.... I rode it for 2 hours on the way home from purchase not being safe in the first place and I need to put tires on it. Communication was terrible, had to ask several questions to get simple answers. Really disappointing after the sales experience. They are short-handed, I heard that like 6 times.....I wasn’t in a rush...check all my issues before calling me not 1 at a time. My brake issue is still not resolved. I had it checked and verified it has a problem from another dealer closer to home. Have a shop foreman or someone tenured test drive your bikes to verify a safety concern before you release an unsafe and uninspected bike. Maybe show a customer who spent 1500 on initial visit in accessories/apparel some appreciation and replace the tire as goodwill. Just a horrible experience and I could not recommend this store for service.

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Kudos to Southern Devil. - r.rezende04

Kudos to Southern Devil. They are doing the job that HD Corp is hiding away. S. Devil replaced my muffler for free while HD Corp denied my claim. Thank you Jeremiah for stepping up and help me. Below a short summary. I bought a brand new 2023 Harley Davidson Ultra Ltd in March 2023 with blacked out metal, mufflers, etc. (no chrome). In July I've noticed a fading spot inside one of the mufflers, where visually could be noticed. I went to the dealership and after a couple of weeks I got a call informing that Harley Davidson denied the claim because it was cosmetic and not impacting the functionality of the bike. The bike is under warranty and although it is cosmetic, i bought a blacked out bike and if the metal is showing, it is a quality issue and needs to be repaired. I called Harley Davidson and they told me the same and said that that was nothing that they can do. Unacceptable answer. They were quick to take my cash, and quick to deny my claim. Again, I bought a blacked out bike and there is a gray metal showing inside the muffler. Thank you,

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Very nice dealership to visit. - Turnerlt1877

Very nice dealership to visit. The staff is friendly and attentive without being pushy. I would recommend them to anyone who likes to visit dealerships.

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