The way car buying should be - Hdksjsggd
Top notch experience with Wilber, Alvin, Jack, and Sean. Wilber was extremely patient with me, my wife, and our 3 kids as we drove 5 different cars. Alvin quickly helped us negotiate a fair purchase price. Jack helped us close the sale very quickly. Never felt so good buying a car! You guys were amazing! Thanks for the aloha.
Top Reviewed Specialists At This Dealership
Great Experience - wingnamyau
Our family went to Tony Hyundai because we decided to buy a new car. Richard answered all our questions in detail patiently. We had a great experience there !
Excellent Service - laulea_2
All employees that were involved with my purchase were excellent. They made me feel comfortable and happy with my purchase. Would recommend them and buying a Hyundai to anyone.
Windaward Dodge Service Department FAIL - Rex
I have bought 3 ram trucks from them. The service department used to to top notch. Tried to make an appointment but the gal wouldn’t let me since I didn’t have the VIN number on hand. I told her I bought the truck from them if she could look it up on their records. She would not. I finally get the information and make the appointment 2.5 weeks out and schedule my tow company to take it there. When it gets there after Labor Day, no one knows anything about it. There is no appointment or information about the issue. The truck was there for 3 weeks before someone worked on it & again no one knew what the issue or didn’t call to find out the problem. The truck was there for 7 weeks to fix the death wobble on the steering system. I had to then take it to another shop for alignment, that cost me another $4K to have that repaired which was the work they should have done. I had to send it back to Windward Dodge to have it sit there for another 6 weeks. Again they had no clue why it was there. Communication is really POOR!!!! Calls would not be returned in a timely manner, 2,3,10 days is not appropriate!!!!! I just bought another 2018 Ram, this time it wasn’t from them!!!! Their reviews on yelp is blasting them on terrible service. I hope that they get it together.
Good People and Great Service - kenseigibbs
Randle was very kind, caring, knowledgeable and answered all of our questions very throughly. Randle was very professional organized and prepared. Randle’s kind nature and the light that we saw in him made us feel very welcomed to the family at Big Island Motors. Overall Randle and Mr. Aoki did a very Fantastic Job! Awesome!!!
Mahalo James Fells for your service once again!!! - Vaikoloa Vaha
I want to thank my dear friend, James aka "Big Game" for his help once again along with the rest of the team that helped me get the best vehicle for my family. Thank you all for your service and I would definitely recommend them to all my family/friends. JAMES, thank you for working hard to ensure we get what we want with the best deals! I bought my first car (Nissan Pathfinder 2015) with him and after 8 months, I was able to switch to a bigger vehicle (Chev Traverse 2019) and still got a good deal. We love our new ride especially my kids!!
Confused , - martyn garrerr
I thought service was a business wants to be known for , the service manager was hard to deal with, and when I signed the car in he did not give me a copy...... He told me it was not a recall item , but I said it should be and is pending to be one. He had me sign that, but barely let me see it., and again no copy. He said the oil is to clean , and is suspicious . I had heard good things in all fairness to him, my friend had one ,she had since it was new , and he handled it well. I presume it was him.It seems the shop is over whelmed with work ,so maybe it is to large of a job. 2011 -2014 had inferior rod bearings approximately 470,000 were recalled., and the article said their are pending law suits. It has been since the 17th,and the car is just sitting, went in Friday , and I am still confused as to what he wants, and there is proof of the oil change but he will not even look. He says he needs that. I just want to know will they warranty it,if they will,give me the voucher,and if you don't want the work,and your to busy I will go else where. NO PROBLEM. /Well ,what a difference a day makes at (935 am Hst. ,the service manager called they will warranty the repair......may take some time they have 3 ahead of me........... Hallaluah , Mahalo