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Alissa did an amazing job of helping me get the best... - Bronsonm80
Alissa did an amazing job of helping me get the best payment for my needs and was very thorough every step of the sales process. I highly recommend her to everyone I know. As a Sales Manager, I am very impressed by the way she approached everything and how well she continues to service my needs. She has always called me back and replied to me very fast and in a professional manner.
Top Reviewed Service Specialists At This Dealership
Great people and great services, always assisting... - Joanne L.
Great people and great services, always assisting customers to solve problems, we will recommend friends and relatives to come king windward Nissan to purchase vehicles.
GREAT SERVICE - Krishawn@808
Sean Askew Great Service Excellent Help .Helped Me With A Bind Got Me Out Of It.Thanks.For The Excellent Service Sean Askew Service Advisor.
Terrible experience. Worst customer service and the... - Kris Adair
Terrible experience. Worst customer service and the service department is even worse. Never buy a Nissan and never use these guys. Right to repair is a joke with Nissan so we are stuck with a car the dealer can't fix. And it's not that old.
Bad Day in Paradise - jimwbrady
I own a 2007 350Z coupe that I purchased used in 2009 from a BMW dealership. Recently, the passenger airbag warning light started to blink on my dash console. Making this matter worse, my safety check was due and the car would not pass with this light blinking. I took the car to New City Nissan to have the problem checked. There I met Kevin Kualapai in the maintenance area who completed all of the work done on the car. Before he started any work or tests on the car, I told him that I would need a safety check done "IF" he fixed the warning light problem. I was shuttled to my office at no cost. Later in the morning, I received a call from Kevin regarding his assesment of the problem. He gave me an estimate of $2623.10 + tax to fix the problem. I was appalled. He explained that the job would require him to replace the entire seat assembly, not just the sensor, that would have to be special ordered. I told him that I was not prepared to spend that much money right now and to set the car aside so I could pick it up within the hour. When I arrived, Kevin produced an invoice that explained the $95 test he had completed to diagnose the problem that also had the cost of a failed safety inspection added to it. I asked why he completed the saftey inspection knowing the car would fail. He told me he was required by law to do so. I know this is not so, but to add insult to injury, I just learned that my model of car was listed on a factory recall by Nissan North America, Inc. in 2008 to specifically fix the passenger airbag problem. I am dumbfounded that this dealer would not know that. I will not have the work done at this dealership nor will I ever return to this dealership for anything related to servicing my Z.
Great service after 13 years since last new car! - 12345
It's been 13 years since I bought a new car. I don't remember getting this great treatment or great deal.
My salesman, Iven, was very experienced and a good salesman. He answered all of our questions and didn't rush us. He made sure we got what we wanted. We got some great military specials too. I would highly recommend this dealership.