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Overall I was very pleased with my experience here. The... - Mario.Tricone
Overall I was very pleased with my experience here. The service representative I dealt with was very friendly and knowledgeable, and wasn't overly pushy, which is pretty much all I can ask for out of a dealership. I'd definitely recommended them to anyone.
I came t Boise Automotive for Amsoil service. This is... - cinzer1
I came t Boise Automotive for Amsoil service. This is one of the only facilities in town that carry this product. Overall, you are fairly priced for what you provide.
We took our 2006 Nissan in for an oil change as we have... - Amaria V
We took our 2006 Nissan in for an oil change as we have been doing for years and requested an alignment at the same time. The oil change was actually completed quickly and to our satisfaction, however, they refused to do the alignment and instead told us that we needed new tie rod ends on all four of the areas that one could have them replaced to the tune of $1000 for parts and service. The saleswoman was very insistent about it and even told us the story of a friend of hers whose just went out while driving and how dangerous it was. We felt suspicious as it seemed odd that all four tie rods would fail at the same time. We immediately took our car to have the tires rotated and asked them to do an alignment. They said to rotate the tires first and then drive it for awhile to see if we felt it still needed aligned. They noted no problems with our car and when specifically asked said the tie rods were absolutely fine. Not satisfied with a second opinion, we took are car to the local mechanic we usually use and asked again to have the alignment done. He also checked the suspension etc. to make sure there were no problems prior to aligning the car. He also stated there were no problems with the tie rods and actually did the alignment for our car. I am very unhappy with the fact that expensive and unnecessary repairs were pushed at us and will not be returning to Dave Smith for an oil change again.
During the month of October, 2012, I had the privilege to... - jtudbury
During the month of October, 2012, I had the privilege to work with Randy at Lithia Body and Paint in Boise, Idaho. The passenger mirror on my vehicle had been damaged at Metro Car Wash in Boise. Brent, the manager of Metro Car Wash immediately took the claims report and forwarded the information to Lithia Body and Paint.
Within a day, I was called to Lithia to determine the extent of the damage. Although the damage was minor, Randy at Lithia took the claim seriously and ordered parts for my vehicle. As soon as the parts came in, I was immediately scheduled for a show-up, not an extended appointment date, and the damage was repaired to my satisfaction. Randy was extremely helpful throughout the process and treated me as if this was a major repair for his company. There was no cost to me during this process. Brent called several times to ensure the work had been done to my satisfaction.
I was very impressed with the response from Brent at Metro Car Wash and Randy with Lithia Body and Paint. Both are professionals and a credit to their businesses. I would recommend both services in the future.