Phenomenal woman - Marcella W.
I purchased two vehicles this year from Bettenhausen. Shannon Magurany was my salesperson each time. She is amazing! She genuinely cares about people. She goes out of her way to ensure a smooth and fair transaction.
No doubt I would highly recommend Shannon to family and friends. Love love love Shannon.
Oh. I purchased a 2017 Jeep Compass in February and 2018 Jeep Compass in June, both this year (2018).
Thanks so much Shannon,
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Excellent Response and Customer Service - DS
I would like to re-track my previous review about the Autobarn Fiat of Evanston, regarding my purchase of a 2015 BMW 320I. The General Manager Vic Jalili called me personally to say he was unaware that I was promised that a few scratched on the drivers door and the front right bumper would be touched up and that I have been going back and forth trying to get that honored. He was very nice and said that he would personally handle getting this resolved. He even agreed to get me a loaner car while they touch up my car. This is what you call excellent customer service, thank you Vic. I would definitely recommend the Autobarn to my friends.
Do not do business with this dealership. - DanaMo
Do not do business with this dealership. I purchased a used car and I have ended up having to go to the Secretary of State Police to get my license plates. They won't return my calls, and have not put in the paperwork so I can get my plates. I have stopped in twice, and each time "the girl who does that is not here today." Should be the simplest part of getting a car, but now I have spent many hours trying to get this straightened out.