24 Indiana BMW Service Centers

Very clean, organized, and informative. - saraultd49

Very clean, organized, and informative. No nasty surprise when the work was done. Very friendly employees.

Excellent customer service. - jenniefm4046

Excellent customer service. They explain what they are going to service and the cost up front. Very kind people.

Steve in collision has amazing customer service skills! - Kathie

Steve in collision has amazing customer service skills! Takes care of his customers! Great service!

Dean Wirth is the best service manager in the area. I... - Keith153

Dean Wirth is the best service manager in the area. I have bought a lot of cars and done a lot of service at dealerships and independent shops and he is the best. Seth is one of the service writers and he did a wonderful job for me on a recent service visit and taking care of some other concerns I had with the car. I have had some major work done on my 2013 335IS. The mechanics work is impeccable and flawless. The mechanics at Basney are highly trained and knowledgeable.

I originally went to the dealership to change out my - Linda.peppas

I originally went to the dealership to change out my summer tires to the winter ones. I was curious as to how much my vehicle was worth since it was a 2018 and I knew the warranties were about to expire. I asked service to get a quote for me and was referred to Jaylon and Ashley. They showed me several cars but none of them had the interior color I wanted. I liked them both right away. I didn’t find out until later that it was Ashley’s first day. You would have never known it since she was very professional. They offered me several options and I went back the next day and to my surprise they had exactly what I wanted. I never felt pressured and the whole experience was great! Ashley was also very kind and took me through the car wash and offered any assistance I needed. I feel she will be a great asset to the dealership in many ways. I also want to thank Scott, Zach, and of course Michael for his help!

I was extremely pleased with the service of my auto (with - brad_homes

I was extremely pleased with the service of my auto (with the video) of all inspections !

great service, friendly, took my bmw i3 for service found - ronald glen adams

great service, friendly, took my bmw i3 for service found that it was under warranty

It was a pleasant experience dealing with our salesman, - SN2935

It was a pleasant experience dealing with our salesman, Derek Moore, and to have the Sales Manager, Nick Bosak, introduce himself to us. There will always be some tense moments as the wheeling and dealing moves forward and especially coming to acceptable trade-in value and price of vehicle in closing. Having just purchased our new 2024 KIA Sportage PHEV in Vista Blue exterior and Black leather-like interior is gorgeous to us. Even a staff member from the Service Department came to us and introduced themselves and helped clarify the new vehicles oil change frequency. If zero is terrible to 10 extremely satisfied. I would give a rating of 10+ to Bosak KIA dealership located in Burns Harbor, Indiana. One thing to know about the KIA warranty it is not a full five-year / 60,000 mile warranty that was expected. It is 3-year / 36,000 miles warranty and modifies upto more limited warranty coverage of 5-year / 60,000 miles. Plus, there is more warranty coverage for roadside assistance, powertrain and PHEV components as well. So far we love the vehicle and does exactly what our salesman explained, but must say there is more to learning a PHEV vehicle. If you plan on buying a PHEV or All Electric make sure you get a 220 volt charger. The charger that comes with the vehicle is dedicated to 110 Volt and to fully charge the battery from 1-mile to 34-miles (battery size is 13.8 Kwh) took 22-hours. If used a 220 Volt charger takes 2 to 3-hours. My wife and I highly recommend this dealership and it's staff.

Eric and the D&R team helped me out when I needed - David from Canada

Eric and the D&R team helped me out when I needed emergency repairs on a long road trip. They expedited performing the diagnostic and then ordered and installed required parts in less than 24 hours. Much appreciated!