16 Indiana MINI Service Centers

Professional throughout Kelley organization! - scottariddleinc

Professional throughout Kelley organization! From the exceptional management of Scott Brooks and his team and Libby Somers, my go-to sales advisor, are all extremely customer orientated! I work with dealers all over the Midwest and I chose to purchase several vehicles from the Kelley's and have each serviced by the "best of the best" service department I've had the pleasure of doing business with. Scott Brooks and his entire team make you feel like "family" and treat you with total respect. BMW of North America is fortunate to have this "Team" representing their franchise. Scott Highs Service Team are also exceptional and I really appreciate the video review the service technical provides as part of the serving of my vehicles. Clearly, the service department is "Top Drawer" that differentiates them from any other service shop.

Eric and the D&R team helped me out when I needed - David from Canada

Eric and the D&R team helped me out when I needed emergency repairs on a long road trip. They expedited performing the diagnostic and then ordered and installed required parts in less than 24 hours. Much appreciated!

It was a pleasant experience dealing with our salesman, - SN2935

It was a pleasant experience dealing with our salesman, Derek Moore, and to have the Sales Manager, Nick Bosak, introduce himself to us. There will always be some tense moments as the wheeling and dealing moves forward and especially coming to acceptable trade-in value and price of vehicle in closing. Having just purchased our new 2024 KIA Sportage PHEV in Vista Blue exterior and Black leather-like interior is gorgeous to us. Even a staff member from the Service Department came to us and introduced themselves and helped clarify the new vehicles oil change frequency. If zero is terrible to 10 extremely satisfied. I would give a rating of 10+ to Bosak KIA dealership located in Burns Harbor, Indiana. One thing to know about the KIA warranty it is not a full five-year / 60,000 mile warranty that was expected. It is 3-year / 36,000 miles warranty and modifies upto more limited warranty coverage of 5-year / 60,000 miles. Plus, there is more warranty coverage for roadside assistance, powertrain and PHEV components as well. So far we love the vehicle and does exactly what our salesman explained, but must say there is more to learning a PHEV vehicle. If you plan on buying a PHEV or All Electric make sure you get a 220 volt charger. The charger that comes with the vehicle is dedicated to 110 Volt and to fully charge the battery from 1-mile to 34-miles (battery size is 13.8 Kwh) took 22-hours. If used a 220 Volt charger takes 2 to 3-hours. My wife and I highly recommend this dealership and it's staff.