754 Indiana Used Car Service Centers

It was a pleasant experience dealing with our salesman, - SN2935

It was a pleasant experience dealing with our salesman, Derek Moore, and to have the Sales Manager, Nick Bosak, introduce himself to us. There will always be some tense moments as the wheeling and dealing moves forward and especially coming to acceptable trade-in value and price of vehicle in closing. Having just purchased our new 2024 KIA Sportage PHEV in Vista Blue exterior and Black leather-like interior is gorgeous to us. Even a staff member from the Service Department came to us and introduced themselves and helped clarify the new vehicles oil change frequency. If zero is terrible to 10 extremely satisfied. I would give a rating of 10+ to Bosak KIA dealership located in Burns Harbor, Indiana. One thing to know about the KIA warranty it is not a full five-year / 60,000 mile warranty that was expected. It is 3-year / 36,000 miles warranty and modifies upto more limited warranty coverage of 5-year / 60,000 miles. Plus, there is more warranty coverage for roadside assistance, powertrain and PHEV components as well. So far we love the vehicle and does exactly what our salesman explained, but must say there is more to learning a PHEV vehicle. If you plan on buying a PHEV or All Electric make sure you get a 220 volt charger. The charger that comes with the vehicle is dedicated to 110 Volt and to fully charge the battery from 1-mile to 34-miles (battery size is 13.8 Kwh) took 22-hours. If used a 220 Volt charger takes 2 to 3-hours. My wife and I highly recommend this dealership and it's staff.

Very good service and staff is very kindness - Tak

Everything good at Nissan ! Nothing for waiting time and takes care of my car correctly ! Thank you! Next time of cause we would like to stop at Nissan

Alls well that ends well. Bosak handled the situation... - tereselocash61

Alls well that ends well. Bosak handled the situation with the utmost professionalism. I actually ended up trading my car in and they gave me a great deal.

While passing through town we had a tire pressure alarm - Rspncr

While passing through town we had a tire pressure alarm on our car we stopped by BZ and knowing it was after service hours talked to Bailey and Matt they were Johnny on the spot and Bailey found the screw and went into action to help us get back on the road these two employees were exceptional by using their own tire repair kit and pulled the screw and plugged the hole we were on our way shortly after stopping, this exceptional action by both Matt and Bailey deserve a huge atta boy for being customer focused beyond our expectation Thanks Matt and Bailey you guys are the best!

We have always had a great experience with BZ Ford! - Rhonda

We have always had a great experience with BZ Ford! They treat us with kindness, respect, professionalism, but also with a great sense of humor- which we love! They keep us well-informed about what is happening with our vehicles. We would highly recommend them!