1,152 Indiana Volkswagen/1000 Service Centers

Worst customer service ever - Lelv24

Staff there are in a xxxxty mood , treat you bad . The 2 old guys in the front desk always have a long face and they grouchy . I went and ask for an estimate and he gor xxxxty and pissed off . I’ll never go back again .

Excellent service both on the phone and under the hood - Patrick Brewster

I have taken my 2012 Ford Escape to the Sternberg Ford Service Dept. twice now for routine service. Both times the service department staff has been extremely friendly both when making an appointment and while I was there. They are thorough and efficient in the work that they do and they don't attempt to do more work or sell you something that you really don't need. Also, being a novice when it comes to automotive service and repair; they have never acted like any of my questions have been a burden. There is a service station one half mile from my house, but I drive the extra 10 miles; because I know that my vehicle will be in good hands and that's important to me.

I was very pleased with the Service . - tmahone911

I was very pleased with the Service .Faulkner Chevrolet is the best not only with sales of their inventory but making sure they are taking care of all their customers needs. On a scale 1 to 10. They are always 10.

I was attending my biennial workshop in Valparaiso, and - rfajardo

I was attending my biennial workshop in Valparaiso, and on a free day excursion my brake pads suddenly became an issue. I have always seen Team Honda on my drive in to Valpo and wanted to stop by to have my annual check up and other details, to take advantage of my time in the area. Full disclosure: I've always been hesitant and outright resistant about car help (original dealerships, Midas, et. al.) simply because while my 2003 Element is in pretty good condition even at 106K miles, but there *always* seems to be problems that are discovered and which end up costing me lots of money. I had no choice on Thursday July 6, 2023. Tyler took my call, and asked me to get the car in as soon as possible so an estimate could be done. On my arrival around 11:45 a.m., I explained how it was my penultimate day in the area, I had to return to Chicago the next day (Friday morning) and still had to take others to O'Hare and Midway airports! Time was of the essence. I got a text message report a few hours later showing what had to be done, which parts had to be obtained. Tyler was exceptionally professional, courteous, and forthright about costs as the situation became known. With my ok of the job, he went OUT OF HIS WAY to fulfill the job. He said it could be ready by Friday noon, but by Thursday evening he and his team obtained the needed parts and - because I happened to catch the service center as it was caught up with work - was able to finish it by 7 p.m., ready for pick-up the next morning as early as opening time! Underpromised: over-delivered!!! I was so relieved and absolutely delighted with the service done by Team Honda Service Center! Being away from home and having a mechanical matter and time constraints could have really been stressful. But Tyler and Team Honda really came through. PLEASE KNOW OF MY HIGHEST POSSIBLE PRAISE AND THANKS FOR TYLER BROWN AND HIS TEAM! They were absolutely great, and justify my trust in Honda to begin with. I hope Tyler and his team get the proper recognition and appreciation for upholding the Honda product and service reputation we not only expect, but rely upon!

Toyota of schererville is awesome. - Tk3

Toyota of schererville is awesome. Brought the Avalon in for service. Drove out with a 4Runner

VW Service Dept went above and beyond - Lana Drma

I brought my car in for Dave at VW to assess the rusted fenders on my car. They replaced them within 2 weeks. Am happy!

Nick my service manager was out standing he kept me - hermansparks52

Nick my service manager was out standing he kept me informed on everything going on with my 2012 GMC pickup truck he was the best I well always go back for service with service managers like that at Nissan service center they are the best.