671 Iowa SRT Service Centers

Took them a week to diagnose a bad starter and wanted to - c.esser83

Took them a week to diagnose a bad starter and wanted to charge me double the diagnostic fee on top of the $835 to fix the starter. Nothing but rip off artists

Every person that i dealt with at the dealership was - R.buscher

Every person that i dealt with at the dealership was outstanding. Mike Wolfe and his team were Exceptional!

I left Kia because of this dealership. - Andrea

I left Kia because of this dealership. I LOVED my Kia Sorento. LOVED IT! Every time I went to Kia on Center Point Rd for service I was stuck for several hours. I purchased the oil change package but quickly discovered it was not worth it. Three hours for an oil change is too much. Then, when my engine went out and I was stranded on the side of the road, the service manager told me that it would be weeks before they could even look at it to decide if it was a warranty issue. I already had the code and it was confirmed to be a warranty issue. I was told that they do not provide loaner cars for warranty work, but that it could take up to a couple of months for my car to be repaired. Needless to say I went to Finnin Kia in Dubuque and they not only gave me a car to drive, they had a new engine in my car in two days. Since McGrath is buying up EVERY SINGLE DEALERSHIP in the area, I drove to Illinois and bought a Honda. I am so pleased with that purchase at Lisle Honda. I will never go back to McGrath.

Service Advisor was extremely polite and had great - meloschetter

Service Advisor was extremely polite and had great product knowledge. Thank you for the car wash and ALL the treats available while I waited. It was a pleasure!

Friendly annual service completed on time and with no - Mary

Friendly annual service completed on time and with no surprises. Been going to McGrath VW for years.

Service center seems to be incompetent. - Mandy.shick

Service center seems to be incompetent. Fifth trip to dealership for a repair that required one.