671 Iowa SRT Service Centers

Took them a week to diagnose a bad starter and wanted to - c.esser83

Took them a week to diagnose a bad starter and wanted to charge me double the diagnostic fee on top of the $835 to fix the starter. Nothing but rip off artists

Every person that i dealt with at the dealership was - R.buscher

Every person that i dealt with at the dealership was outstanding. Mike Wolfe and his team were Exceptional!

I left Kia because of this dealership. - Andrea

I left Kia because of this dealership. I LOVED my Kia Sorento. LOVED IT! Every time I went to Kia on Center Point Rd for service I was stuck for several hours. I purchased the oil change package but quickly discovered it was not worth it. Three hours for an oil change is too much. Then, when my engine went out and I was stranded on the side of the road, the service manager told me that it would be weeks before they could even look at it to decide if it was a warranty issue. I already had the code and it was confirmed to be a warranty issue. I was told that they do not provide loaner cars for warranty work, but that it could take up to a couple of months for my car to be repaired. Needless to say I went to Finnin Kia in Dubuque and they not only gave me a car to drive, they had a new engine in my car in two days. Since McGrath is buying up EVERY SINGLE DEALERSHIP in the area, I drove to Illinois and bought a Honda. I am so pleased with that purchase at Lisle Honda. I will never go back to McGrath.

Prices are no where near market value. - carnerd15

Prices are no where near market value. They use topical tactics of "Kelly blue book doesn't buy cars" and focusing on payment. The service team is really nice but the quality of repairs is garbage. If you buy a car from them, they'll also try to buy it from you (for terrible value) less than a year later.

My air bag was installed quickly and it is great now. - Kitty

My air bag was installed quickly and it is great now. The guys were helpful and the coffee hot and smooth. I bought my VW there a few years ago and it is still ship shape. I highly recommend McGrath. Thanks for asking. Kitty

Service center seems to be incompetent. - Mandy.shick

Service center seems to be incompetent. Fifth trip to dealership for a repair that required one.