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BMW has the worst service department we have ever... - JReichenberger
BMW has the worst service department we have ever experienced. We took our SUV BMW in for yearly service and it came back three days later in WORSE shape that when we brought it in! We have purchased three BMWs in the last 10 years but we will not be doing this again.
When I went to pick it up, they had gashed in the back of the car with some type of tool. And then we discovered, after we got home (one hour away, that they hadn't even changed the oil!!
Went in for my free oil change, estimated wait hour to... - jpankr1995
Went in for my free oil change, estimated wait hour to hour 15, hour 30 young lady comes out and service reccomend two new tires, declined mentioned how long it had been she suggested declining the wash job I agreed. At an hour 50 car pulled up hour 55 they call me cost 46.71. Service manager busy on phone I'm done leave go to front ask for manager over service manager they send me back to service did not go well. He wanted me to go back to my car get items bring back to service then make another trip to leave, I just left
Not only did the brakes pads they replaced and the strut... - meverson
Not only did the brakes pads they replaced and the strut they fixed start making noises after only a few months, when I got the car back both times something else had been broken on my car and oil and dirty rags were left on the carpet. They owe me a blinker switch!