My new Equinox - Buster

Everyone was so nice when we came to trade our Equinox in. They went out there way to accommodate us especially Matt Waldlow. Nice job.

Worth driving to Gates Hyundai - Love my car

My experience was excellent. The salesman Greg Fath really took the time and effort to help us pick out what we wanted . We chose Sonata Sport and very happy with our choice . Had great conversation with him . Drive to Gates Hyundai in Richmond

Good place to buy a car! - bctucker83

I never felt at ease buying cars, but these guys made the process super easy. They go above and beyond to make sure you get a good deal. Never felt rushed or pushed to sign. Pre and post sale were smooth as silk! Will be back!

Awesome Car Shopping Experience - Derekwilson85

The team at HyundaI helped to get us into a great new Santa Fe whe we showed up to look at a used car. Donnie was great and worked hard the whole time to make sure we were satisfied.

Ask for sales person Jeff Duncan for a great experience - Andirn

This was my 5th vehicle purchase in my lifetime and I had the best experience ever working with Jeff Duncan. It was like I was talking with a life long friend about what I wanted in a vehicle. He adds just the right amount of personal interaction, encouragement and humor to the car buying process. I am thankful Jeff was the one I ran into first when I visited Linwood. Also need to mention Lacey in the financing/contract department. Her friendly attitude, competence and efficiency helped make the purchase process comfortable.

5 star Place to Buy A Car - bhavinf1

It was the good experience for buying a car. They help you out with what you are looking for. Not try to sell you that they want to get rid of. The salesman was the best i have ever seen buying 5 cars before at diffrent locations.

Great experience!!! - tinakpalmer

Most women does not like to go to a dealership alone, but I have two times. They have been great and understanding in what I wanted. They took their time to show me numbers and many cars!!! I will definitely be coming back!!

Terrible service - Nurselady

Purchased a new Santa Fe and the intake hose to the turbo was not connected. Dealer refused to take responsibility since it was driven down from the Ohio store. Lol. Managers and general manager was a joke along with Hyundai customer service. Will never buy again.

The best service I have received from a dealership! - MC83

Don Pruitt and the team at Hyundai of Louisville made purchasing a new car an easy experience. After visiting other dealerships in the area, I can say they provided the highest level of service. Don walked me through all the options I had questions about on the lot and gave me honest feedback. Once I had settled on a trim package, the finance team took over and made it a seamless process. If you are looking for excellent customer service, a team that cares about getting you into the right car, definitely stop in and speak to the team at Hyundai of Louisville!

My review - richardpeters

Terry was very easy to.work with. No high pressure and answered our questions to the best of his ability. He tried his best to get us a good deal.

Scam again - Chuck

Didn't buy a car but went there fully expecting to walk out of there with a 2018 Tuscon. Started working with Alyson in internet sales and she was good. She passed us to a salesman and he was polite, friendly helpful etc. Showed us the cars we had asked about and took test drives and decided on the car we wanted and started to do the paperwork. The sales manager came over introduced herself and talked about meeting everyone face to face and being honest about vehicle prices and avoid the back and forth through the salesmen. Effectively eliminating the " game, dance" that we go through when buying cars, We felt like we were being treated fairly and honestly up until then. Then it went downhill. The car we wanted was listed for $28,116 and with incentives, rebates and trade in we had to finance $19.900. We asked for a couple of different financing terms for comparison purposes but wanted to stay around 60 months and actually mentioned that we wanted to keep the payment around $450 at one point. The salesman came back with the offer of $466 for 60 months. we said ok but wanted wanted to know the interest rate first, It came back at 5.99% which surprised us since our credit is excellent. We declined the offer and the finance manager came over and had a shocked look on his face that we would turn down this rate but said he would try again so he came back with 3.25%we still declined. After thinking about it later we started doing some figures on our own using the Payment calculator tool on their website. financing $19900 at 5.9% for 60 months was only 385 a month, However financing $24,116 for 60 months at 5.9% was $465. ????? Where did that $4,2116 go????? I did not add taxes an plates but it wouldn't account for 4.211 Needless to say we WILL NOT be going back there and I would warn anyone who thinks about using this dealership. Watch your numbers closely, I have since found out that instead of one credit check, we received 4 hard inquiries on our credit, one for each bank they checked....

My new Hyundai santa fe sport 2.0 T - stoney3d

I bought the suv supper fast and we love it great little suv Kyle Hall was great to work with and we will be back thanks guys for working with me on a short time line you made it easy to buy the car I wanted