Trailblazer SS - Tbss
Matt was a great salesman and the overall experience was great! They worked hard to get me in the vehicle I wanted. Great service would buy again from this dealership.
Top Reviewed Specialists At This Dealership
Gates Hyundai in Richmond is legit - Middleagedguyseekingfuelefficiency
Great sales staff. I didn’t purchase a car from them on my first visit but they will be the first place I go when I am ready.
Sales & Leasing Advisor
My rewarding experience with buying my new Tuscon - Tree Lady
I'm so impressed with the employees at this dealership. I had been disheartened with my search to find a dependable used vehicle, finding that they were much more expensive than the funds I had available. Then I met with Sales Representative, Brandon Gaskins, who searched for other options for me. With the current rebates, he was able to offer a brand new Tuscon, at a price I could afford.
I was pleasantly surprised that a new vehicle was even a possibility for me. The GSM, Ray Santiago, further helped me with advice on extended warranties and maintenance contracts. The finance manager, Brandon Marker (?), explained the options of financing and GAP Insurance. All three employees were very helpful, and provided me with a rewarding experience, buying my very first new vehicle. Kudos to Swope Hyundai, and their helpful, friendly employees!
Awesome Car Shopping Experience - Derekwilson85
The team at HyundaI helped to get us into a great new Santa Fe whe we showed up to look at a used car. Donnie was great and worked hard the whole time to make sure we were satisfied.
Ask for sales person Jeff Duncan for a great experience - Andirn
This was my 5th vehicle purchase in my lifetime and I had the best experience ever working with Jeff Duncan. It was like I was talking with a life long friend about what I wanted in a vehicle. He adds just the right amount of personal interaction, encouragement and humor to the car buying process. I am thankful Jeff was the one I ran into first when I visited Linwood. Also need to mention Lacey in the financing/contract department. Her friendly attitude, competence and efficiency helped make the purchase process comfortable.
5 star Place to Buy A Car - bhavinf1
It was the good experience for buying a car. They help you out with what you are looking for. Not try to sell you that they want to get rid of. The salesman was the best i have ever seen buying 5 cars before at diffrent locations.
Great experience!!! - tinakpalmer
Most women does not like to go to a dealership alone, but I have two times. They have been great and understanding in what I wanted. They took their time to show me numbers and many cars!!! I will definitely be coming back!!
Fantastic service from the entire team! - JenH123
I came to the lot with a car or two in mind, that I found on their website. The cars were clean and ready for a test drive. I loved one car immediately, but purchased from this dealer because of the friendly and professional customer service throughout my time there. Don Pruitt was a no pressure sales person. He answered all questions and the team gave me a fair price on the vehicle.
Keep up the good work!! I’m sending my friends to you.
Excellent Service - yvettemarin50
Very impress with the greeting and willingness to help me out. Jared (the salesman) and Mike T. worked with me in my transaction of purchasing my new car and and helping me to exit out of my lease of my other car. Wiling to help me with any questions the I have at anytime. These guys are and asset to your company. That is something to be proud of.
Scam again - Chuck
Didn't buy a car but went there fully expecting to walk out of there with a 2018 Tuscon. Started working with Alyson in internet sales and she was good. She passed us to a salesman and he was polite, friendly helpful etc. Showed us the cars we had asked about and took test drives and decided on the car we wanted and started to do the paperwork. The sales manager came over introduced herself and talked about meeting everyone face to face and being honest about vehicle prices and avoid the back and forth through the salesmen. Effectively eliminating the " game, dance" that we go through when buying cars, We felt like we were being treated fairly and honestly up until then. Then it went downhill. The car we wanted was listed for $28,116 and with incentives, rebates and trade in we had to finance $19.900. We asked for a couple of different financing terms for comparison purposes but wanted to stay around 60 months and actually mentioned that we wanted to keep the payment around $450 at one point. The salesman came back with the offer of $466 for 60 months.
we said ok but wanted wanted to know the interest rate first, It came back at 5.99% which surprised us since our credit is excellent. We declined the offer and the finance manager came over and had a shocked look on his face that we would turn down this rate but said he would try again so he came back with 3.25%we still declined. After thinking about it later we started doing some figures on our own using the Payment calculator tool on their website. financing $19900 at 5.9% for 60 months was only 385 a month, However financing $24,116 for 60 months at 5.9% was $465. ????? Where did that $4,2116 go????? I did not add taxes an plates but it wouldn't account for 4.211
Needless to say we WILL NOT be going back there and I would warn anyone who thinks about using this dealership. Watch your numbers closely, I have since found out that instead of one credit check, we received 4 hard inquiries on our credit, one for each bank they checked....
My review - richardpeters
Terry was very easy to.work with. No high pressure and answered our questions to the best of his ability. He tried his best to get us a good deal.
My new Hyundai santa fe sport 2.0 T - stoney3d
I bought the suv supper fast and we love it great little suv Kyle Hall was great to work with and we will be back thanks guys for working with me on a short time line you made it easy to buy the car I wanted
Kerry Chevrolet Hyundai