After purchase you are forgotten! - KathiB
I already knew exactly what car I was buying so there was no sales needed. Once it was purchased though I felt like an afterthought.
I needed a quick question answered and was told all their people were busy but they would have the salesman who sold me the car call me.
Had to email a part order request for my gift certificate to get a call back. Never answered my question (said he would get back to me)...still waiting.
It has been 2 weeks since my order and I am still waiting for that as well!