670 Kentucky Buick/1000 Service Centers

If I could give this place 0 stars I would absolutely. - sfetz46

If I could give this place 0 stars I would absolutely. NEVER take your vehicle to this place for service. I have taken my vehicle in several times for "the works" oil change and my bill has never been more than $65-$70 which is reasonable for an oil change. My bill was $190!!!!! A service was performed on the bill for "replacement of lug nuts" for a whopping total of $130 for that service alone. FOR LUG NUTS. The kicker is that I was never told this service was being performed until after it was finished. So I call up there to ask a manager about the service. Victoria in the service department answered the phone and I explained to her this issue. She got a huge attitude and rude tone of voice with me, called me a liar and stated that she told me of the service before it was performed WHICH WAS NOT AT ALL THE CASE, I was told after the fact. She proceeded to argue with me, and once I called her attitude out she called me "sweetie" and "honey" which is extremely disrespectful because she was trying to be a smarta** about it. She kept calling me a liar however, and refused to correct this situation. She stated her manager was not in and there was nothing she could do. So I am following up on this but I have a feeling it will not be made right. For a local business, y'all sure do treat your local customers with such disrespect to make a buck. This was appalling. NEVER TRUST YOUR BUSINESS HERE, THEY ONLY CARE ABOUT MAKING MONEY AT YOUR EXPENSE AND IGNORANCE AND WILL NOT RIGHT THE ISSUE. DISGUSTING!!!

Awesome place. Great service. Austin is wonderful at his... - Susanm42633

Awesome place. Great service. Austin is wonderful at his job. Friendly staff always eager to help. Thanks for making things simple and easy.

I’m 71 and have bought my share of cars. - Al M

I’m 71 and have bought my share of cars. Without being long-winded, I’ll just say that Gates is an example of an auto dealership done right. I lease Hyundai’s every three years and I’ll keep coming back.

They got me right in for an oil change and to patch a - DuckDuckJeep

They got me right in for an oil change and to patch a tire that I got a screw in, did not take long at all and I was very impressed with their lounge area. Very comfortable!

Well first of all my daughter18yrs old went to them with... - tracy13

Well first of all my daughter18yrs old went to them with cash money. They try and try to get her to buy a car out of her price range. Finally after 6 hrs we come to a conclusion of sale and still bought a car from them way over booking price and discover on the way home that the car has no heat, check engine light comes on and after getting the car home discover its leaking oil. So she takes the car back up there. After a week still waiting on parts is their excuse when o'Reilly's or autozone can get them same day. It wouldnt be so bad but they are rude as xxxx to me and its obvious they dont care about how this is making my daughter feel. Never will recommend or be back to Gillie Hyde. Get your xxxx together and treat people with respect!!!

Terrible Nissan Auto Service - Olivia Stewart

While the sales with Glenn Automall seem to be beneficial, please look in to another location for Nissan auto repairs and service. It's highly recommended to spare yourself a trip to Richmond Road

zach is hot - zachslover6969xoxo

zach thompson has a very firm handshake and he really turns me on. i love when he talks numbers and slaps the hood of the car. 10/10 would smash again. i hope i have his babies

It took over 4 hours for an oil change. - astridwhite22

It took over 4 hours for an oil change. People at the service desk are not helpful.

On December 12th, 2023, we dropped our Ford F150 off at - Chelsea Grogan

On December 12th, 2023, we dropped our Ford F150 off at Greenwood Ford for some minor Collison repairs. My experience with this has been very unpleasant. On February 7th, 2024, I was told by Cliff that the truck was complete and ready to be picked up. Upon arrival, I noticed there were missing parts and I detected flat spots on my tires from the negligence of this facility. I brought this to the attention of the service manager. After reviewing the situation, he stated that my tires were a result of suspension issue. As a result, they were not willing to cover any cost associated with replacing the tires. According to Greenwood Ford’s website, the service technicians are “Highly trained to conduct comprehensive inspections and repairs”. If my vehicle had a suspension issues, why was this not brought to my attention during my regular scheduled maintenance or my multi point inspections. All of which have been conducted at Greenwood Ford since I purchased the truck in April of 2022. On Saturday Feb 25th, 2024 I had to purchase new tires. The cost of those tires were $1646.69. This could have been easily avoided if your “Highly trained technicians” took care of my truck while it was in their possession. I urge you to avoid this dealer ship and any dealership that operates under Renshaw Auto Group.

Hardin County Collision center did an excellent job - karlaball59

Hardin County Collision center did an excellent job getting our vehicle repaired & highly recommend their services! Bob in Collision center was helpful, friendly & kept us up to date on our repairs after our CRV was rear ended. Hopefully we won’t need to visit the collision center again, but we were impressed with their quick service & Bob’s help!