Kentucky Cadillac Service Centers

Had my ATS serviced recently. As usual Tony Jefferies... - cadillacfan

Had my ATS serviced recently. As usual Tony Jefferies took care of me. When you Expect the Best . . .Tony never fails to deliver. Thanks! Tony

Great service the shop manager greeted me minutes after... - dwaynetyler

Great service the shop manager greeted me minutes after entering in the shop lobby. He asked me have I been helped? I told him no sir and he immediately called on one of his employees and told him to help me and he did.

the service manager isn't very friendly with me - tyme99

the Service Manager isn't very friendly with me and i've bought at least 7 vehicles off of them i just bought a 2019 chevt Tahoe premier, not very courtesy at all

Best service department around. Extremely professional... - raypatton09261979

Best service department around. Extremely professional and caring to their customers needs. They explain what needs to be done and offer you a nice place to wait and cold water to drink. They off 5 star experiences with vehicle repairs.

absolutely does not support or stand behind their product - geeseajoe

I have been dealing with the mix matched paint job on my 2017 Escalade for over a year. At first Quantrell's body shop said that they could not guarantee their paint on the plastic bumpers wouldn't turn yellow again if they repainted they, and now after a year the body shop (Kendra Tipton, Manager) is saying that they wouldn't stand behind the paint warrantee because the bumpers have been previously repainted. This means that the vehicle Quantrell sold me was apparently not new as conveyed and that they sold me a SUV that has been previously repainted before it was sold to me as new. Do yourself a favor and find another dealer who will support their product and not lie to you

I was there yesterday. My car problems started 2 weeks... - stevenpark2211

I was there yesterday. My car problems started 2 weeks ago and I had a lot of troubles. Finaly, I discouvered this great service and they helped me. You are great. Thanks a lot. Now, I can drive my car with pleasure, because I know that if there is a problem - you are here to help. I will highly recommend you to everyone I know!!!

Barry and Gene did a fry job helping me - Sdavis

The employees were great to work with they walked me through everything so I had a great understanding of the deal I made from the finance folks to the sale personnel

My Great Experience - daisybegley007

I always appreciate the good work provided by Falls Auto Group. I recently had my oil changed & had a recall repaired. I actually enjoy talking to all the staff. They are all so polite & kink & cheerful. Thank you all so much!

love my new truck - martin

Jason B. did a great job. did exactly what he said and helped me get a good deal. Even saved me another 7 bucks a month off of my payment after the deal was made but before i signed on the dotted line. Thanks.

Accommodating and quicker than expected - Drmelspur

I actually brought my car in on the incorrect appt date and Leachman was amazingly accommodating, even finishing my service quicker than expected! Thank you!!

Great service. - Chad Mathis

On Vacation with my family, my 2014 GMA diesel truck had a problem with the DEF system. They got me in the next day. Found the problem fixed it , and had me back on the road. Was very happy. Nothing like the feeling being 550 miles from home and your truck will not get you home.