10 Louisiana Genesis Dealers
Everyone was very friendly and helpful!!! The process was... - Shawannastewart77
Everyone was very friendly and helpful!!! The process was fast and efficient. Truly appreciate them!!! Look forward to doing more business in the future!!!
I bought my Genesis G80 from this dealership 3 years ago.... - G80
I bought my Genesis G80 from this dealership 3 years ago. Car Gurus had rated the car/dealership as a Great Deal and I was very happy with the buying experience. Prior to this purchase I had owned 4 Lexus ES cars and an Audi A5. The Genesis is my favorite among all of these cars. I have had my car serviced several times at Genesis of Metairie. It is easy to schedule maintenance. I have always chosen to wait while my car is serviced even though I have options such as valet, where the car is picked up and a loaner is provided. The service area is very comfortable, with coffee, snacks, fruit and other drinks available. My service is always accomplished within the time period quoted and a complimentary wash is provided. I highly recommend this dealership.
The worst. The electronics on my car went a little crazy... - kdjlaw
The worst. The electronics on my car went a little crazy and I had it towed there. It took them a week before they looked at it. It took another four weeks to fix it and I recently learned they fixed it wrong. Sean “Patrick” Bryan, the service writer (supposedly trained by Genesis and the only person I could speak to) NEVER returned a single phone call. Not one. He lied to me about what was going on with my car. Genesis promises a Genesis loaner during warranty repair. The service writer kept promising one but never delivered.
Recently I learned that the dealership did not have a mechanic qualified to do work on Genesis cars, so the could sell cars but not service them. This service department, on of the many All Star dealerships, ought to be fired by Genesis.