628 Louisiana SRT Service Centers

Over priced - ram owner

Vaughn will over charge you for a simple easy fix once your warranty expires. They over charge on part prices as well as labor. Not a returning customer.

There wasn’t a time that I didn’t know where I was - audreybmelendez

There wasn’t a time that I didn’t know where I was supposed to go or who I was supposed to talk to. I was greeted promptly outside and continued my conversation with Eugene as we walked in and he showed me where I needed to be, as I waited several associates in passing made sure to ask me if I had been helped. Attentive, clean, friendly, and so much more. 10/10 will go back and recommend!

Great service - Missions

Super service. Very friendly staff. I would highly recommend them to any of my friends. Definitely will be back. They went out of their way to do a great job.

Walker Acura is an awful dealership. - JL

Walker Acura is an awful dealership. I recommend everyone stay away from this place. Awful customer service, leadership that won’t call you back when they invariably provide wretched service, inability to properly diagnose vehicle issues, no loaners to provide their customers, no courtesy shuttle…it goes on and on with how awful this place is.

I request my 2003 M-B be looked at for the driver side... - bdegrafenread

I request my 2003 M-B be looked at for the driver side seat not working. I was told there would be a 120.00 charge to find out what the problem was. I agreed to this. I recieved a quick response to what the malfunction was; the seat CPU ws bad. I was told this would cost 500.00 with laor 700.00. I agreed to have them do the work. When I received my car back a few days later, I paid the price for the repair and drove down the road and relized the seat was not working. I call the service department and informed them and was told to bring the car back. I was told a few days later the CPU was defective and that a new one was ordered. I was the told that the mechanic stated there was a problem under the passsenger seat, which worked when i brought it in, and that I would need to pay another 120.00 to find out what that problem was. I stated I would pick the car up that afternoon. When i arrived I found that not only was the driver side seat not working but the passenger side was not working. I told Ryan this and he stated the service manager would give me a call the next day. Two week later, I have not recieved a call. Clearly the worst service I have ever recieved since owining this car. i clearly do nor recommend this service department to anyone, and the will never get business from me again!!!!

Austin Murphy, my Service Advisor at Walker Toyota made - David

Austin Murphy, my Service Advisor at Walker Toyota made me feel valued and was very responsive to my needs today! I have a high mileage Toyota and he was knowledgeable about services for my vehicle! Thank you Austin for taking the time to address my questions and concerns! V/R David

Great reception crew. - draum3

Great reception crew...Chance, Austin, Newman, and Payne. Chance took my car back and had them fix a tire. They kept me busy and before I realized it. My car was ready. There's a lot of knowledge between these guys. Professional, friendly, attentative, knowledgeable, and above all very respectful and kind to this 77 year old senior citizen. Chance is my main helper. It was a treat, and I shall return. I love my Toyota Carolla and trust Walker Toyota. Thanks

Never bring your vehicle to this place they will not - CARTERCINNAMON

Never bring your vehicle to this place they will not change your oil. They will tell you they changed it.