7 Maine Subaru Service Centers

While I was waiting for my vehicle to be serviced and the - ctraun

While I was waiting for my vehicle to be serviced and the waiting room was full, so I sat at a table on the EMPTY sales floor. A man came up and told me to move, and I said there's no seats in the waiting room and if someone needs to sign paperwork, I'm happy to move. He continued to harass me about moving, even after I repeatedly asked him to leave me alone. He later identified himself as the owner. He used threatening language like, "You need to learn a lesson about respect" and "I'm going to teach you a lesson." He also said that if you use their service department, you're not considered a customer. So something to consider. Others on the staff apologized for his behavior, but its absolutely ridiculous.

Colorado visitors treated very well! - Rod Schleicher

We had driven from Colorado pulling a small trailer with our 2016Subaru Outback and were on our way back home when it was time for an oil change. I had pulled off the highway in Augusta and saw the sign for Charlie's Subaru and another that said "Express." We pulled in and had the oil changed. The service person in charge pointed out a problem with wear on our rear tires. The service department not only aligned our wheels but discovered damage in one of our tires. They offered to replace our tires with identical new-car take-offs at nominal . We agreed to all that, and the cost was less than half of what I had expected. The young man seemed genuinely concerned for us. I have been in this situation before (not with the Subaru.) and have been taken to the cleaners. Charlie's service department had us on our way in 2 and a half hours, and we returned to Colorado safely.

This dealership does not honor the Subaru Maintenence - CABOBLACK

This dealership does not honor the Subaru Maintenence agreements if purchased from another Subaru dealer When the agreement clearly states that the agreement is valid at ANY authorized Subaru Dealer.

While on vacation in Maine, our 2020 impreza failed to - sferranti16

While on vacation in Maine, our 2020 impreza failed to start; the first time the car gave me any trouble. I called several local subaru dealers and only Pape Subaru indicated that they could look at the car within 24 hours. Well, with roadside assistance from subaru, the car was delivered to dealer at 4:30pm that day. The next morning at 7:30 AM, Kristopher Corriveau, Service Mgr at Pape, reached out to me for information on the situation. By 2:30 pm, less then 24 hours after the breakdown, the car was repaired and running well. AMAZING! The service manager and his team were absolutely amazing in getting the car back to us so promptly, especially knowing we were on vacation without a car. Thank you Kris and your entire team....job done incredibly well. Most appreciative of your stellar service and we will recommend you highly, Stephen Ferranti, Rochester, NY

Jackie Parker in the Service Department is incredible. - psarge63

Jackie Parker in the Service Department is incredible. She went out of her way to find any discounts for the work I had done. She is really nice and down to earth. And trustworthy

You wrote a review for Quirk Subaru of Bangor 11 - 2frogshadows

You wrote a review for Quirk Subaru of Bangor 11 minutes ago 1.0 star rating4/10/2023 Quirk put rear brakes on my Subaru 1 1/2 years ago at a cost of $600. Those brakes failed after only 20,000 miles of use (mostly highway miles on Rte 1). Brakes are supposed to last 30,000-60,000 miles, depending on driving style and city or rural use. The front brakes that weren't replaced by Quirk lasted 80,000 miles, which is a good indication of my senior driving style. Quirk and National Subaru essentially said "too bad", the warranty was 1 year. I hope there will be a class action suit to reimburse consumers for the crappy brakes Quirk and perhaps other Subaru service depts. are using. For this reason, I would not recommend Quirk for car servicing.

Efficient. - Rod

The sales person, Kelly, was very helpful during and after the sale. As "tires for life" dependent on maintaining a complete file of service I would recommend keeping personal records. High service costs more than pay dealership for tires.