Horrible Service at Sarat Lincoln - Lincoln Fan
The worst dealership I have ever dealt with! I bought a brand new navigator with rusting tailgate, so they painted it once, Then rusts again, so they painted it twice, rusted again, then they told me they’re not standing behind the 6 month old, & 2nd paint job. This is not all! I brought in vehicle for an oil change but received it back with a loose oil filter blowing oil all over the floor and ground! Another time I received the vehicle back with scratches, then I waited an hour and a half just to drop off a vehicle because the autobody service staff wasn’t in, and evidently there’s some type of internal fighting in the service department ( this was told to me directly by staff) which causes messages and requests to be lost! If you’re looking for a lot of problems then go to Sarat if you want to have a normal life go to Stevens Lincoln, Hoffman Lincoln, or any other Lincoln dealerships, as you’ll be hard-pressed to find a worse DEALER than Sarat.