1,190 Massachusetts Alfa Romeo/1000 Service Centers

Excellent Service - Carmen

My Nissan Pathfinder needed service and I had the pleasure of meeting Roberto at Nissan Village. I was attended quickly and correctly. His customer service skills were excellent and won me as a customer. Thank You !!

Outstanding, five star service. - haggkeith

Outstanding, five star service. Mark in the Service Department and the younger mechanic who serviced my car today, December 30, deserve a bonus. I walked in this afternoon in a panic because my Subaru, which I need to drive back to DC, had a complete system failure. Mark was extremely patient with me and helped me get the claim number associated with the battery defect class action suit. Once Mark got that, he set up my car with an excellent mechanic (I wish I got his name) who did the diagnostics and needed repairs in about an hour. My Subaru is working like a charm again. I cannot thank North Reading Subaru enough for getting my car ready to go again for my drive back to DC. Your team is the best.

costumer service - Saman

Allison ,she was very good to help me and she explain very well for me about every thing and I got my car without any problem .even after I got my car Allison she helped me to find insurance. Thank you very much Allison :)

Issac was great at Mazda in Danvers. - vnelson2010

Issac was great at Mazda in Danvers. Easy transitions to another car. Answering all questions

I have been going to Kelly VW since they purchased North... - natasha88

I have been going to Kelly VW since they purchased North Shore VW (where I went for years)and many of the same people work at the Kelly dealership. They are ALWAYS pleasant and helpful and personable. They provide GREAT service for anything from a small tiny adjustment to a major repair. It is not a "typical" car dealership mentality when buying or leasing. There is no pressure to buy or push their agenda....the customer comes first. I would highly recommend them!

Service department is like a factory work at a piece work - jro

Service department is like a factory work at a piece work rate…… terrible never again

I was scouting for auto shops when I called here. The... - nikki_74

I was scouting for auto shops when I called here. The person I spoke to was rude and kept cutting me off. If this is how I am treated even before I am a customer, I wonder how I will be treated once my car is in their shop.

Completely Satisfied with Ocean Honda Service - Casey-SI

I brought my car to Ocean Honda to have it serviced/repaired via a comprehensive claim through my insurance company. I can't thank Chuck & John in the service department enough for assisting me throughout the process. Due to the COVID-19 Pandemic, the service department was closed when my car was towed in on a Saturday. John assisted me at the service desk anyway and answered my series of questions to ease my concern with the claim process and repair. I dealt with Chuck for the remainder of the process and he was very understanding, thoughtful and communicated with me frequently on the status of the repair. He kept my car in the garage at night and over the weekend to keep it safe to ease my worries and concerns. Normally they wouldn't of been able to do this, but due to the pandemic the repair volumes were low. I really appreciate both of them being so personable, thoughtful and knowledgeable about the entire process. My car is repaired better than I could image and I will be back for any of my Honda service needs. My trust in an auto repair/service relationship is very important to me. I've been belittled, ignored and spoken to with a condescending tone because I am a female and "don't know anything about cars." These guys treat people with respect and do great repair work.