1,196 Massachusetts CODA Service Centers

Service With A Smile - rav4ready

Purchased my Rav 4 from McGee Pre-Owned in Pembroke, MA in October. The engine light came on...brought it in to the service department, spoke to Jeff Johnson the Service Manager and had it fixed in 30 minutes. There was no charge. A week later the low pressure tire light came on...brought it into the service department and again Jeff Johnson Service Manager had it fixed immediately. Jeff's pleasant personality and professional manner is impressive. It was actually fun and entertaining while I waited. I can't say enough good things about Jeff and the service I have received.

This was my first time taking my Chrysler to Raynham. - bookozone1

This was my first time taking my Chrysler to Raynham. I met one of the kindest employees ever at a dealership! I had a recall to update the powertrain software. About 100 ft before turning into the dealership, a woman driving a black truck raced around me, cutting me off. She was rude and parked in front of the door to drive thru. I am handicapped and she saw me get out of the car with my rollator. I first sat in the drive thru garage area, eventually went in the showroom area that Christopher guided me into.

Are you kidding me???You need an appointment for a lousy... - dragbikedave377

Are you kidding me??? You need an appointment for a lousy oil change ????? I tried to give this place a second chance but they are out.

Excellent experience with randy - Langston_231

My visit was awesome. He explain in details of how everything works and what was best. I went to 4 other car dealerships and this was the best offer. Thank you so much randy.

In 2006 my wife and I were looking for a new replacement... - rrpotter

In 2006 my wife and I were looking for a new replacement car. Checking the internet we found what we wanted at Cernak Buick in Easthampton Ma. The transaction went as smooth as anything I have ever seen. Both Ken, and his daughter, Jen outdid themselves in being polite, interested, professional and helpful to my wife and me. Since that time I have continuously brought this car and others that I own to their dealership and have found their service center to be as professional and helpful as their sales team. As of this date, 12/18/12, there is only one other review of this dealership on this web site. I have no idea who this other reviewer is and why such a negative review but my relationship with Cernak Buick has been one in which my wife and myself have been 100% satisfied. Thank you, Ray Potter Westfield, Ma.