1,193 Massachusetts CODA Service Centers

I have been going to Kelly VW since they purchased North... - natasha88

I have been going to Kelly VW since they purchased North Shore VW (where I went for years)and many of the same people work at the Kelly dealership. They are ALWAYS pleasant and helpful and personable. They provide GREAT service for anything from a small tiny adjustment to a major repair. It is not a "typical" car dealership mentality when buying or leasing. There is no pressure to buy or push their agenda....the customer comes first. I would highly recommend them!

Nucar Toyota of North Attleboro Sales Team (Pedro and - scherbina

Nucar Toyota of North Attleboro Sales Team (Pedro and James) were helpful and knowledgeable, but Service Department Management is not, as the result entire business and, especially customer relationships were SEVERELY damaged. I serviced my quite reliable 2009 Toyota Venza 3.5L there for years and it appears that Nucar Toyota Service Department Team is well-trained just to cover own faults to avoid any legal responsibilities for their actions by allowing undiagnosed, unrepaired and potentially UNSAFE car back to the MA roads without any QA testing and proper engine health diagnostics, which I requested specifically, and paid for. Currently I am building the legal case to sue them this time for putting my family in REAL DANGER, allowing us to drive an unsafe car back home with potentially damaged engine AFTER POOR DIAGNOSTICS ($175.00) AND UNNECESSARY $1100.00 REPAIR SERVICES ($100 part + $950.00 Labor). They can warn us on IMMINENT engine failure and advise us on trade-in for the new 2025 Toyota Crown Signia car we’ve ALREADY decided to buy same day same Toyota dealership. I expected from Toyota Service Adviser (Mike) honest and PROFESSIONAL advice to me and Toyota Salesmen (Pedro), but instead I’ve got $1100 service bill for nothing + AAA evacuator service bill, irreparable 2009 Toyota Venza turned into junk within first 5 min driving from nucar service lot, V6 engine suck and fall apart right on the middle of the highway when my wife and my son were inside this car. Shame on you!

I was scouting for auto shops when I called here. The... - nikki_74

I was scouting for auto shops when I called here. The person I spoke to was rude and kept cutting me off. If this is how I am treated even before I am a customer, I wonder how I will be treated once my car is in their shop.

Completely Satisfied with Ocean Honda Service - Casey-SI

I brought my car to Ocean Honda to have it serviced/repaired via a comprehensive claim through my insurance company. I can't thank Chuck & John in the service department enough for assisting me throughout the process. Due to the COVID-19 Pandemic, the service department was closed when my car was towed in on a Saturday. John assisted me at the service desk anyway and answered my series of questions to ease my concern with the claim process and repair. I dealt with Chuck for the remainder of the process and he was very understanding, thoughtful and communicated with me frequently on the status of the repair. He kept my car in the garage at night and over the weekend to keep it safe to ease my worries and concerns. Normally they wouldn't of been able to do this, but due to the pandemic the repair volumes were low. I really appreciate both of them being so personable, thoughtful and knowledgeable about the entire process. My car is repaired better than I could image and I will be back for any of my Honda service needs. My trust in an auto repair/service relationship is very important to me. I've been belittled, ignored and spoken to with a condescending tone because I am a female and "don't know anything about cars." These guys treat people with respect and do great repair work.

Suzuki vzr1800 black - Rodriguez123

It is the second time this happens. 1 month ago I bought the motorcycle and this leaking coolant my name is henry rodriguez and the motorcycle is a black boulevard suzuki vzr1800. this is not normal

I scheduled my first service with my new (to me) Volvo... - Shanesully94

I scheduled my first service with my new (to me) Volvo last week. I booked valet online, and got text and email confirmations. The day of pick up John called me and went over all my concerns in detail, and took a list of accessories I was interested in. The vehicle has been in my possession less than a month, so I had a recall done and expressed a few things I found to be quirky. John was very patient and attentive on our calls, and never made any promises he couldn’t keep or excuses for a system error they had which caused my vehicle pick up to be a little late. they even left me the specific loner vehicle I had requested that my wife was interested in purchasing. The service was thorough and they identified a couple issues as I expected and did everything under warranty with no issues at all. They even washed the car for me before returning it. The valet guys were courteous as well, I saw them putting plastic on my seats and cleaning contact areas in both my car and the loaner. So far my first experience with Volvo cars Worcester has been 10/10.

Mac was an attentive and knowledgeable sales - Ksmith

Mac was an attentive and knowledgeable sales representative. He was patient and able to help me find the right car match …for my needs. I highly recommend Mac and Patriot Subaru!

Purchased a brand new Ford Windstar from this dealer back... - kilfoye

Purchased a brand new Ford Windstar from this dealer back in 1999. Performed routine required maintenance at the dealer for a couple of years. The engine siezed in the minivan shortly after we put 50,000 miles on it. Paul Clark Ford's service manager, a guy, a grouchy old guy maching around in an Army airborne sweater, was combative and argumentive when we tried to get the delership to help us defray the costs of rebuilding the engine. They could've easly went to bat for us at Ford Motor but instead he told us "we don't make any money on those cars anyway" and that it was our fault the minivan's engine siezed so tough luck. What a way to keep those customers happy Paul Clark! It was our fault for buying a Ford, which we'll never do again. And it was out fault for buying a vehicle from this lousy dealer, which we'll never do again. I would not recommend this dealer or the Ford brand to anyone. I'm buying Japanese from now on!