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Great Car Buying experience. Ben and Robert couldn't... - briantopolewski
Great Car Buying experience. Ben and Robert couldn't have been more nice and sincere in their part in the transaction. Great people, Great price.
Top Reviewed Specialists At This Dealership
New Hyundai and Used Car Sales Professional
Fixer Upper Director
Fixer Upper Sales Professional
Not a good sales experience. As the customer, I did way... - N. Elder
Not a good sales experience. As the customer, I did way too much: found the car I wanted from online inventory; made the follow-up calls/texts for status updates; did the dealer's leg work in obtaining available discount certificate; identified applicable incentives, etc. So much for great customer service and valuing the customer. If I wasn't xxxx bent on getting the preferred model and trim line, I would have easily taken my business elsewhere.
I did my part to avoid this negative review. Sales man... - Jojo
I did my part to avoid this negative review. Sales man Capus Robinson is illiterate with paper work. He had our plates and titles for the two Kia Souls I purchased CASH on 11-4-19 all screwed up. There was several lies and promises of accessories that has never been honoured. It took until my husband's bday 12-17-19 for what we thought everything was finally straighten out after Matt Szabla from LaFontaine Volkswagen went above and beyond making things right for my husband's tags for his plates even compensating him for his inconvenience after Matt Law from LaFontaine Kia was incompetent on doing so. Now it's February I go to SOS to renew my tags sit for three hours to find out I have been driving around with a plate registered to my husband's Kia!! And now my car sits in the drive with wrong plates, and expired tags because I'm furius that I have to call up there AGAIN and get this all straightened out when someone that holds a higher position should have went through all of our paperwork and made sure everything was straightened out. This has been a huge inconvenience and taking up a lot of time and gas running back and forth to the dealership and Sos. It is the worst buying experience I have ever had. I'd highly reconsider taking your business here.
Elhart Automotive Campus
Special Finance Manager
GMC Hyundai Genesis Service Advisor
GMC Service Advisor