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TJ was great! He fit me in with very short notice and... - littleheater
TJ was great! He fit me in with very short notice and was very helpful and friendly. Also, my car was serviced very quickly at a great price! Thanks!!!
I had a slow leak in a tire. They were very thorough in... - dhoffecker
I had a slow leak in a tire. They were very thorough in reviewing the condition of all tires and recommended replacing two of the four and rotating the remaining. The waiting area was comfortable and pleasant. They were great about keeping me informed regarding their progress. Very professional and friendly.
My wife and I were treated very well by all associates... - Ken Gottstein
My wife and I were treated very well by all associates and had the most interaction with Jeremy.
This visit was a follow up to an internet search through CraigsList for Suburban if West Michigan. I made a selection and in the form of an email, detailed my research made an offer and sent it to the inter net manager
Jeremy's respoce was timely and showed great interest. We agreed on a time and the vehicle was clean and ready for our test drive. We exchanged some information, did a vehicle walk through and then test drove. My trade was evalusted during that time and upon returning we agreed to purchase the vehicle subject to our mechanics inspection. A deposit secured the transaction as Jeremy had the GM's approval of our offer. We took the Ford overnight, had the positive inspection and returned to Suburban of West Michigan at the agreed upon time, with the balanced owed, in hand.
Jeremy had everything ready and we drove away in about an hour. It was a straight up and down deal, no arm twisitng, no presure. We loved the car and the dealership had a great interest in our trade.
Jeremey knew of my research and car care methods, as I included much information in my original email. We were presold, if our offer was accepted.
Our treatment was great and the entire process was efficient, two visits in a 24 hour period. The rest is history.
Jeremy was a pleasure to work with and based on the positive nature of this visit, I/we, would return and encourage others to as well.