Complicated Long Distance Purchase - peppercornco99
I just completed the long distance purchase of a 981 Cayman with Porsche of Jackson. I worked with Trace in Sales and Jill in Finance. Phenomenal experience, I couldn't have asked for better. What made this purchase complicated is that the car was in Jackson, MS; my house is in FL; and I am currently on deployment with the US Army.
Trace was a great salesman and a man of his word. He let me explain what I was looking for and provided plenty of information. I had been looking for a Cayman for almost two years. Just looking for the right options in a color I loved was a challenge.
Jill went above and beyond in my opinion to make sure this deal happened. The dealership needed the original signed paperwork, not scanned copies. Jill worked with me to get the paperwork to my deployment location as quick as militarily possible and get it back to the dealership. Once it made it back, we had some issues with getting a delivery set up at my house in FL due to schedule conflicts, but that got worked out. Jill stayed on both the transport company and me to make sure we got the car there in a timely manner.
If I were in that area, I would certainly go to Porsche of Jackson for service as well. My local Porsche service department has a high bar to reach, but I'm betting they will be able to handle the tasks.