21 Mississippi Toyota Service Centers

I've been taking my 2012 Tundra to this dealership for - BRIANANDMARYANNJOHNSON

I've been taking my 2012 Tundra to this dealership for years. There is not another dealership in the state of MS (or the country, since I'm being honest) that I would recommend purchasing or having service done. These people are HONEST. They are patient. They know the product they represent and they are fair. Douglas is our guy with the service department and before him it was Justin. There is a reason they are rated No. 1 on this site. I am a living, breathing, regular customer and any of you can contact me if you don't believe what I'm saying. And to my Gray-Daniels Toyota team, y'all keep doing what you're doing and know that your people make the difference.

The nicest people, everyone! - cindy.green38

The nicest people, everyone! Very comfortable waiting area. Kept in contact with me while I waited .

Employees are very curtious and helpful whenever I come - hendrixjohn47

Employees are very curtious and helpful whenever I come in so I will recommend Carl Hogan over any Car Lot.

Always a pleasant experience, dealing with Principle - ATSMITH98

Always a pleasant experience, dealing with Principle Toyota. They have an excellent selection and an awesome staff.

Izzy was great getting me into my rental. - jenmer78@yahoo.com

Izzy was great getting me into my rental. Tony was so great and personable. Both of these guys have great customer service skills.

Routine oil change - Momvan

Had oil changed, tires rotated and brake fluid changed!! Went well!!! They walk touvthough everything they do and if the suspect something that needs done they discuss it with you first!!! A

customer service - sarah

Thomas Blakely and Parham Tullos were very helpful and nice they took the time to make sure that I got the best deal that was available for me. I was there for a very long time but I left satisfied overall.

I chose to purchase a van from Toyota Brookhaven based - Nstokes17

I chose to purchase a van from Toyota Brookhaven based upon my past experience with their service department which has always been excellent. I always feel like my van is in good hands. Thank you to the entire service team.

Purchased used Highlander July 2019, sales experience was... - b fisher

Purchased used Highlander July 2019, sales experience was top notch, good folks. We drove roughly 100 miles to do so, excellent vehicle and excellent sales experience. Fast forward, received recall notice on fuel pump, contacted Herrin Gear, they were aware of recall but Toyota had yet to send them any parts. They were waiting and would contact us. Saturday June 20 been with family in Madison most of day, 8:30 p. m. were on County Line Road in Jackson on our way home, car started running rough, barely going, message light came on "see dealer" . Roughly 100 miles from home, car problems, looked through owners manual and Google and tried everything we could find, no luck. I still had the cell number for the used car manager and texted him. Not optimistic I would get any answer much less receive help. Results? Someone from used car sales came to our car, allowed us to drive slowly to dealership, opened gate, showed us where to park, gave us a loaner to drive home. Herrin Gear mechanic discovered problem was fuel pump (the one Toyota recalled about but still had not sent replacement to dealership). Mechanic unsuccessfully attempted to find a more suitable rental, offered to install new pre recall fuel pump and will replace with improved fuel pump when Toyota sends them, all at no charge which includes the new but older model fuel pump and the newer post recall pump parts and installation. WOW! Who could ask for anything more? What other dealership would do this for an out of warranty vehicle purchased used almost a year prior and at approximately 8:30 on a Saturday night?

I rated David Crenshew good customer service - GatsonPeggy2017

My visit too John O'Neil service center , I rated them a 10. Awesome teams.. Friendly, I were very please with the service Department and staff.