218 Mississippi Used Car Service Centers

Very poor customer service, I’ve been coming here for... - Finnikka.b

Very poor customer service, I’ve been coming here for four years and I’ve never experienced such rudeness. I spoke immediately when walking through the door and no one parted their lips to speak back until I made a comment. I still waited about five minutes before someone actually asked if they could assist me, only to almost get turned around by a new associate by the name of Scott. He proceeded to tell me that they close at 530 and it wasn’t even 5 yet(I only needed an oil change). Had the services manager never spoke up and told him to take me i would’ve been rudely turned away. This is unacceptable. I normally deal with Rod or Darius but those two we’re in on today. However if this continues I will not be back.

Took my F150 in on 10/4/22 because it was running rough - JGHilde

Took my F150 in on 10/4/22 because it was running rough and 'Check Engine' light was on. I'll spare you the details of how many calls I made checking on progress - there were too many to count. Many times I was promised a return call by Lucinda, but was NEVER called back. Not once. I finally got the truck back on 11/21/22. You read that right -- 7 WEEKS LATER! Many excuses of not having the parts, the mechanic is out sick, the mechanic is working on something else, and on, and on, and on. 7 weeks later and a bill for $13,485! Earlier that year (7/12/22) they had the truck for a simple oil change. I was there before they opened and was told 'about 30 minutes'. It was a full 2 1/2 hour wait for a simple oil change, first customer of the day!! Heed the other warnings, go somewhere else. If you choose to have service done here, just remember ... I told you so.